Client Services Administrator (Part-Time, 9-Month)

KD Recruitment Limited; Scarborough; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Enhanced pension

Car parking

22 days' holiday pro rata

Discount scheme

Overtime pay

Job summary

KD Recruitment Limited is seeking a part-time Administrator in Scarborough to support a friendly, client-focused team on a 9-month fixed-term maternity cover. As the first point of contact for clients, you will handle enquiries by phone and email, arrange appointments, process correspondence, and provide general administrative support using MS Office.

The role offers enhanced pension, car parking, 22 days' holiday pro rata, access to a discount scheme, occasional overtime pay, and friendly team

Qualifications

• Previous experience in administration or office-based customer service.
• Strong IT and data entry skills with MS Office proficiency.
• Excellent written and verbal communication with high accuracy.
• Flexible, conscientious, and team-oriented approach.
• Excellent organisational skills with the ability to prioritise a busy workload.
• Proactive attitude and willingness to learn.

Responsibilities

• Handling client enquiries with care, offering guidance and directing them to the right services both over the phone and via email.
• Managing and booking appointments efficiently using the in-house CRM system.
• Processing and distributing correspondence, both electronically and by mail.
• Supporting the wider team with administrative duties including data entry, filing, scanning and record maintenance.
• Providing accurate information to clients and colleagues to ensure smooth communication across departments.
• Answering the telephone and taking accurate messages to send to colleagues at all levels within the organisation.
• Supporting the reception team by contributing to a welcoming and professional environment, both in person and over the phone.

Skills

Administration experience

Office software

Communication skills

Organisational skills

Team worker

Proactive attitude

Tools

Microsoft Office

Job description

KD Recruitment Limited is seeking a part-time Administrator in Scarborough to support a friendly, client-focused team on a 9-month fixed-term maternity cover. As the first point of contact for clients, you will handle enquiries by phone and email, arrange appointments, process correspondence, and provide general administrative support using MS Office.

The role offers enhanced pension, car parking, 22 days' holiday pro rata, access to a discount scheme, occasional overtime pay, and friendly team