Part-Time Administrator — Customer-Centric & Maternity Cover

Confidential; Scarborough; Sur place; GBP 12 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Enhanced pension

Car parking available

22 days' holiday + BH (pro rata)

Discount scheme access

Overtime pay

Résumé du poste

Confidential in Scarborough is seeking an organised Administrator for a part‑time, 21.25 hours per week role. This 9‑month fixed‑term maternity cover offers a supportive team and a focus on delivering high-quality client support.

You will handle client enquiries, manage appointments, process correspondence, and support colleagues across departments, contributing to a smooth running of the organisation.

Qualifications

• Previous experience in an administration, coordination or office-based customer service role.
• Strong IT and data entry skills with knowledge of Microsoft Office packages.
• Excellent written and verbal communication skills with a high level of accuracy and attention to detail.

Responsabilités

• Be the first point of contact for clients, offering friendly, efficient service.
• Manage and book appointments using the in-house CRM system.
• Process and distribute correspondence electronically and by mail.
• Support the wider team with data entry, filing, scanning and record maintenance.
• Provide accurate information to clients and colleagues to ensure smooth communication.

Connaissances

Administration experience

Office-based customer service

IT & data entry

Teamwork

Organisational skills

Proactive attitude

Outils

Microsoft Office

Description du poste

Confidential in Scarborough is seeking an organised Administrator for a part‑time, 21.25 hours per week role. This 9‑month fixed‑term maternity cover offers a supportive team and a focus on delivering high-quality client support.

You will handle client enquiries, manage appointments, process correspondence, and support colleagues across departments, contributing to a smooth running of the organisation.