Part-Time Administrative Pro — Client Support

Hales Group; Lowestoft; On-site; GBP 11,000 - 12,000; Part time

Job summary

Hales Group Ltd is seeking a reliable Part Time Administrator in Lowestoft to support a busy team with a variety of administrative and client-focused tasks. The role offers 16 hours per week within office hours and is ideal for someone who values accuracy and can work independently.

Key duties include handling letters and invoices, document management, client onboarding, and basic bookkeeping tasks. The position requires strong organisation, effective communication, and the ability to juggle

Qualifications

• Experience performing administrative and client support tasks.
• Ability to work accurately and independently.
• Comfort with office-based role and flexibility.

Responsibilities

• Print letters and invoices; prepare outgoing post.
• Stamp and take post to the Post Office.
• Maintain and update XPM and TaxCalc.
• Manage Letters of Engagement and client onboarding.
• Bind accounts and reduce this task over time.
• Scan, file and organise documents.
• Order stationery and keep kitchen supplies stocked.
• Answer incoming calls and assist clients.
• Submit Confirmation Statements and basic Companies House submissions.
• Register clients for taxes.
• Maintain trust registrations and registers.
• Perform credit control duties.
• Handle banking tasks as needed.
• Run job reports.
• Provide social media support (desirable).

Skills

Organisational skills

Attention to detail

Systems proficiency

Communication skills

Multitasking

Proactive attitude

Tools

XPM

TaxCalc

Job description

Hales Group Ltd is seeking a reliable Part Time Administrator in Lowestoft to support a busy team with a variety of administrative and client-focused tasks. The role offers 16 hours per week within office hours and is ideal for someone who values accuracy and can work independently.

Key duties include handling letters and invoices, document management, client onboarding, and basic bookkeeping tasks. The position requires strong organisation, effective communication, and the ability to juggle