Part-Time Administrative Co-ordinator – NHS

Liverpool Women's NHS Foundation Trust; Liverpool; On-site; GBP 26,000 - 27,000; Part time

Job summary

Liverpool Women’s NHS Foundation Trust is seeking an Administrative Co‑Ordinator for part‑time 28 hours per week, based at Liverpool Women’s Hospital. The post supports a multi‑disciplinary administrative team, delivering high‑quality services across the Family Health Division.

The role encompasses outpatient coordination, referrals, data management, and correspondence, with a focus on efficiency, patient experience and meeting RTT targets in a busy NHS environment.

Qualifications

• 5 GCSE’s or equivalent.
• NVQ 3 in customer care and business administration or equivalent.
• ECDL

Responsibilities

• Manage outpatient clinic activity across services, including booking, rescheduling and cancellation of face-to-face, telephone and virtual appointments.
• Monitor pathways and waiting times, prioritising urgent cases and managing DNAs.
• Register and manage referrals using PAS and electronic referral systems.
• Provide professional, empathetic first point of contact for patients and colleagues.
• Maintain records management standards and support IT/system improvements.

Skills

Excellent communication skills

MS Office proficiency

Organisational skills

Confidentiality

Clerical support experience

Education

5 GCSE’s or equivalent

NVQ 3 in customer care and business administration or equivalent

ECDL

Tools

Meditech

PAS

Job description

Liverpool Women’s NHS Foundation Trust is seeking an Administrative Co‑Ordinator for part‑time 28 hours per week, based at Liverpool Women’s Hospital. The post supports a multi‑disciplinary administrative team, delivering high‑quality services across the Family Health Division.

The role encompasses outpatient coordination, referrals, data management, and correspondence, with a focus on efficiency, patient experience and meeting RTT targets in a busy NHS environment.