NHS Admin Coordinator – Part-Time (15h) with Patient Care

Candidate Experience site; East Midlands; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

35 days annual leave

Pension

Private medical insurance

Life assurance

Wellness screening

Spire for you rewards

Job summary

Spire Leicester Hospital is seeking an NHS Coordinator to join the busy administration team on a permanent, part-time basis (15 hours per week) to support the department. You will provide excellent patient service, book NHS patients, manage referrals, and liaise with NHS colleagues and hospital teams.

The role requires prior administration experience and strong communication skills. A comprehensive benefits package includes 35 days leave, pension, private medical insurance, life assurance, and

Qualifications

• Previous administration experience is essential.
• Healthcare experience is beneficial but not essential.
• Strong customer service and communication skills required.
• Confident telephone manner and good attention to detail.

Responsibilities

• Providing excellent customer service and patient care.
• Booking NHS patients into the hospital and managing referrals.
• Liaising with the NHS team and wider hospital departments.
• Monitoring appointment outcomes and breaches.
• Handling patient queries over the phone and via email.

Skills

Customer service

Communication skills

Telephone manners

Attention to detail

Job description

Spire Leicester Hospital is seeking an NHS Coordinator to join the busy administration team on a permanent, part-time basis (15 hours per week) to support the department. You will provide excellent patient service, book NHS patients, manage referrals, and liaise with NHS colleagues and hospital teams.

The role requires prior administration experience and strong communication skills. A comprehensive benefits package includes 35 days leave, pension, private medical insurance, life assurance, and