Part-Time Administrative Assistant — Facilities & ID Badges

Iwt Phu Single Corporate Service; Newport; On-site; GBP 13,000 - 25,000; Part time

Benefits offered by this job

On-site Nursery

Beach Hut access

Wellness Centre on-site

Staff networks: LGBTQ, Race Equality,

Awards ceremonies

Job summary

Isle of Wight NHS Trust is seeking a motivated Administrative Assistant to join the Facilities Services team on a part-time basis (18.75 hours per week). The role focuses on processing staff ID badges and access requests, maintaining records, and serving as a first point of contact for inquiries.

The position is permanent and site-based at St Mary's Hospital, with potential travel between locations as needed. NHS experience and strong customer service skills are desirable.

Qualifications

• Experience in a customer service role.
• Good IT skills including Word and Excel.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Ability to handle confidential information appropriately.
• NVQ/BTEC Level 2 in Business Administration or equivalent qualification.

Responsibilities

• Process and maintain staff ID badge and access requests accurately.
• Maintain electronic records and databases, ensuring information is up to date.
• Act as first point of contact for enquiries by phone, email and in person.
• Welcome visitors and provide information and signposting to the appropriate department.
• Support the wider Facilities Services administration team with clerical tasks.
• Contribute to continuous improvement initiatives across the department.

Skills

Customer service

IT skills

Verbal & written communication

Organisational skills

Confidential information handling

Independence & teamwork

Education

NVQ/BTEC Level 2 in Business Administration or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Isle of Wight NHS Trust is seeking a motivated Administrative Assistant to join the Facilities Services team on a part-time basis (18.75 hours per week). The role focuses on processing staff ID badges and access requests, maintaining records, and serving as a first point of contact for inquiries.

The position is permanent and site-based at St Mary's Hospital, with potential travel between locations as needed. NHS experience and strong customer service skills are desirable.