Part-Time Admin & Customer Support Specialist

Prime Recruitment Services Limited; Downpatrick; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Part-time schedule

Job summary

Prime Recruitment Services Limited is seeking a dedicated Business Support Officer in Downpatrick to provide comprehensive administrative and customer support across services. The role involves managing meetings, correspondence, records, and financial transactions, while delivering high-quality service to the community.

You will work in a busy team, support departmental projects, and ensure data protection and confidentiality in all activities.

Qualifications

• Highly organised with attention to detail and the ability to manage multiple tasks.
• Strong written and verbal communication with customers and colleagues.
• Experience in administration, customer service, or business support roles.
• Comfortable working with databases, MS Office and digital systems.
• Ability to prioritise workloads and meet deadlines in a busy environment.

Responsibilities

• Providing professional administrative and secretarial support to Council officers and departments
• Acting as a key point of contact for customers, colleagues, and external stakeholders
• Managing correspondence, records, data systems, and document control processes
• Organising meetings, preparing agendas, taking minutes, and ensuring actions are followed through
• Processing financial transactions, invoices, payments, and maintaining accurate financial records
• Delivering excellent customer service through reception duties and query resolution
• Supporting departmental projects, events, and service improvement initiatives
• Maintaining confidentiality and ensuring compliance with data protection requirements
• Working collaboratively across departments to provide flexible business support where needed

Skills

Organised

Strong communication

Administration experience

Customer service

MS Office

Database experience

Time management

Team player

Tools

Microsoft Office

Database systems

Job description

Prime Recruitment Services Limited is seeking a dedicated Business Support Officer in Downpatrick to provide comprehensive administrative and customer support across services. The role involves managing meetings, correspondence, records, and financial transactions, while delivering high-quality service to the community.

You will work in a busy team, support departmental projects, and ensure data protection and confidentiality in all activities.