Part-Time Admin Assistant, GP Practice – NHS Benefits

Confidential; Birmingham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

NHS Pension Scheme

Free staff parking

Employee benefits scheme

Job summary

St Wulfstan Surgery is seeking two enthusiastic and professional Administration Assistants to join our friendly and supportive team at a GP practice. This varied role involves patient administration, document handling, referrals processing and handling enquiries with the utmost confidentiality.

We have two part-time patterns: Vacancy 1 is 20 hours per week, 1.00 pm to 5.00 pm, Monday to Friday; Vacancy 2 is 15 hours per week, 9.00 am to 5.00 pm on Mondays and Thursdays, with a 30-minute lunch

Qualifications

• Previous administrative or office-based experience.
• Excellent communication and strong organisational skills.
• A high level of accuracy and attention to detail.
• Good IT skills, including Microsoft Office applications.
• The ability to prioritise your workload and work effectively as part of a team.
• A professional, reliable and positive approach.

Responsibilities

• Process patient registrations and deductions per NHS guidelines.
• Scan, code and file correspondence, reports and other clinical documents.
• Support referral processing and tracking.
• Help manage medical records and ensure they are stored and handled securely.
• Respond to administrative enquiries from patients, healthcare professionals and external organisations.
• Assist with audits, reports and data collection activities.
• Support colleagues during periods of absence or increased demand.
• Attend team and whole-practice meetings and complete required training.

Skills

Admin experience

Communication

Organisation

Attention to detail

Microsoft Office

Teamwork

Tools

EMIS Web

Job description

St Wulfstan Surgery is seeking two enthusiastic and professional Administration Assistants to join our friendly and supportive team at a GP practice. This varied role involves patient administration, document handling, referrals processing and handling enquiries with the utmost confidentiality.

We have two part-time patterns: Vacancy 1 is 20 hours per week, 1.00 pm to 5.00 pm, Monday to Friday; Vacancy 2 is 15 hours per week, 9.00 am to 5.00 pm on Mondays and Thursdays, with a 30-minute lunch