Parking Experience Specialist

TIMES24 UK LIMITED; Manchester; On-site; GBP 12,000 - 21,000; Full time

Job summary

Times 24 UK is seeking a Car Park Attendant to join our team. You will deliver friendly customer service, assist drivers, and help maintain high standards across our car parks.

In this role you will monitor parking equipment, enforce regulations, process payments, and perform health and safety checks while ensuring a positive, safe experience for every visitor. We provide full training and a supportive team in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Strong multitasking abilities; able to handle multiple duties and stay organized.
• Effective complaint resolution skills, ensuring customer satisfaction.
• Punctual with good time management.
• Previous customer service or parking experience is a plus, but not essential – full training will be provided.

Responsibilities

• Deliver outstanding customer service by assisting customers and resolving issues promptly.
• Monitor ANPR systems, intercoms and other equipment; perform minor maintenance.
• Manage traffic flow and optimize parking space usage.
• Enforce parking regulations, including disabled bays and coach permits.
• Handle payments and resolve customer complaints professionally.
• Conduct health and safety checks across the parking area.
• Patrol premises to maintain cleanliness and efficiency.
• Assist with vehicle movement and report incidents per company protocols.
• Stay updated with training and operational changes.

Skills

Customer service

Multitasking

Complaint resolution

Punctuality

Teamwork

Job description

Times 24 UK is seeking a Car Park Attendant to join our team. You will deliver friendly customer service, assist drivers, and help maintain high standards across our car parks.

In this role you will monitor parking equipment, enforce regulations, process payments, and perform health and safety checks while ensuring a positive, safe experience for every visitor. We provide full training and a supportive team in a fast-paced environment.