Parking Enforcement Officer

APCOA PARKING UK; Cookstown; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Company vehicle

28 days annual leave

Company pension scheme

Death in Service benefit

Uniform and PPE

Mobile phone provided

Job summary

APCOA Parking UK is hiring a Parking Enforcement Officer to patrol Cookstown, Magherafelt and Dungannon in a company vehicle, applying parking regulations fairly.

The role is outdoor, active and customer-focused, with full training provided. A full UK driving licence is essential and you will support road safety and community accessibility.

Qualifications

• Full UK driving licence is essential.
• No previous parking enforcement experience required; full training will be provided.
• Comfortable working outdoors in all weather conditions.
• Excellent customer service and professional conduct.

Responsibilities

• Patrolling designated on-street parking areas and car parks in a company-provided vehicle.
• Monitoring compliance with parking regulations.
• Issuing Parking Charge Notices where appropriate.
• Providing clear advice and guidance to motorists and members of the public.
• Explaining parking regulations and enforcement procedures professionally and respectfully.
• Delivering excellent customer service while handling challenging situations.
• Maintaining accurate records using handheld technology.

Skills

Customer service

Public communication

Reliability

Independent work

Calm under pressure

Outdoor work

Tools

Handheld device

Job description

The Role

Parking Enforcement Officer

Salary: £26,728 per annum (£12.85 per hour)
Hours: 40 hours per week | 5 days out of 7 (rota basis)
Location: Cookstown, Magherafelt & Dungannon

Enjoy working outdoors and making a difference in your community?

We're looking for motivated, reliable and customer-focused individuals to join our team as Parking Enforcement Officers/Traffic Attendants.

This is a varied, active role where no two days are the same. Patrolling Cookstown, Magherafelt and Dungannon in a company provided vehicle, you'll help keep roads and car parks safe, accessible and available for everyone by ensuring parking regulations are applied fairly and consistently. Whether you're looking for a fresh challenge or a long-term career, we'll provide all the training and support you need to succeed. A full, valid UK driving licence is essential.

About Us

We are a trusted provider of parking management services, committed to keeping our communities safe, accessible and moving. Our people are at the heart of everything we do, and we're proud to provide a supportive working environment where professionalism, respect and excellent customer service are valued every day.

As a Parking Enforcement Officer, you'll be the face of our service, working independently while engaging with members of the public throughout your shift.

Your responsibilities will include:

• Patrolling designated on-street parking areas and car parks in a company-provided vehicle
• Monitoring compliance with parking regulations
• Issuing Parking Charge Notices where appropriate
• Providing clear advice and guidance to motorists and members of the public
• Explaining parking regulations, enforcement procedures and clamping processes professionally and respectfully
• Delivering excellent customer service while confidently handling challenging situations
• Maintaining accurate records using handheld technology

What We're Looking For

We're looking for people who are:

• Friendly, approachable and confident communicating with the public
• Calm, professional and able to remain composed in challenging situations
• Comfortable working outdoors in all weather conditions
• Reliable, self-motivated and able to work independently
• Passionate about delivering excellent customer service
• Able to make fair, consistent decisions

No previous parking enforcement experience is required – full training will be provided.

What We Offer

• Competitive salary of £26,728 per annum (£12.85 per hour)
• Full training and ongoing support
• Company vehicle for patrol duties
• Uniform, PPE and mobile phone provided
• 28 days' annual leave (including bank holidays)
• Company pension scheme & Death in Service benefit
• Stable, long-term employment within a growing organisation

Career Development

We believe in investing in our people. From your first day, you'll receive comprehensive training and ongoing support to help you succeed in your role. As you gain experience, there may be opportunities to develop your skills, take on additional responsibilities and progress your career within the business.

Why Join Us?

This is more than an enforcement role, it's an opportunity to play an important part in keeping local communities safe, accessible and well-managed. Every day brings new challenges, new people and the satisfaction of making a visible difference. If you're looking for an active, rewarding role with a supportive employer that values professionalism, integrity and customer service, we'd love to hear from you.