Parking Design Engineer (Disabled Parking Bays)

Matchtech Group; Greater London; Hybrid; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Matchtech is seeking a Parking Design Engineer (Disabled Parking Bays) in London to support the delivery of the parking service. The role focuses on processing disabled parking bay applications and progressing approved bays through design, consultation and implementation, with involvement in minor schemes and general traffic management.

You will work with residents and stakeholders, prepare plans and consultation documents, and assist in scheme delivery.

Qualifications

• Excellent written and verbal communication skills.
• Ability to communicate professionally with residents, councillors and external organisations.
• Ability to manage a busy workload, prioritise cases and respond to enquiries promptly.
• Strong attention to detail and accurate record-keeping skills.
• Confidence in handling customer queries and sensitive applications in a calm, professional manner.
• Good IT skills, including Microsoft Word, Excel and Outlook.

Responsibilities

• Receive, review and process applications for disabled parking bays.
• Progress approved applications through assessment, design, consultation and implementation.
• Respond to enquiries from residents, councillors and stakeholders regarding bays and parking matters.
• Prepare plans, schedules, consultation materials and supporting documentation.
• Undertake parking investigations and assist in design and delivery of minor parking schemes.
• Support the Traffic Engineering team with site visits, data collection and scheme administration.
• Provide a customer-focused service and explain decisions in clear language.
• Undertake other duties to support the Traffic Engineering service.

Skills

Excellent communication

Stakeholder engagement

Time management

Attention to detail

Customer service

Tools

AutoCAD

Job description

We are currently working with a London Local Authority seeking a Parking Design Engineer (Disabled Parking Bays) to support the delivery of its parking service.

The successful candidate will take primary responsibility for processing disabled parking bay applications and progressing approved bays through the design, consultation and implementation stages. The role will also support the delivery of minor parking schemes, controlled parking zones and general traffic management activities.

Key Responsibilities

• Receive, review and process applications for disabled parking bays.
• Progress approved applications through assessment, design, consultation, statutory processes and implementation.
• Respond promptly and professionally to enquiries from residents, elected members and other stakeholders regarding disabled parking bays and general parking matters.
• Prepare plans, schedules, consultation materials, correspondence and supporting documentation for parking schemes.
• Undertake parking investigations and assist in the design and delivery of minor parking schemes, including waiting and loading restrictions, parking bays and local parking improvements.
• Support the wider Traffic Engineering team with traffic and parking enquiries, site visits, data collection, record keeping and scheme administration.
• Provide a customer-focused service, explaining decisions and processes in clear, non-technical language.
• Undertake other duties appropriate to the level of the post to support the effective operation of the Traffic Engineering service.

Requirements

• Excellent written and verbal communication skills.
• Ability to communicate professionally with residents, councillors, colleagues and external organisations.
• Ability to manage a busy workload, prioritise cases and respond to enquiries promptly.
• Strong attention to detail and accurate record-keeping skills.
• Confidence in handling customer queries, complaints and sensitive applications in a calm, professional and helpful manner.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Ability to prepare clear letters, reports, plans and consultation documents.
• Basic AutoCAD drawing and mapping skills are essential.
• Understanding of parking or local authority services is desirable.
• Previous experience in administration, customer service, parking, highways or scheme delivery will be considered.
• Ability to work collaboratively, use initiative, meet deadlines and seek technical guidance where required.

Contract Details

• Parking Design Engineer (Disabled Parking Bays)
• London
• Hybrid Working
• Local Authority Contract
• Competitive Hourly Rate
• Initial Contract with Potential Extension