Parking Administration & Appeals Officer

WMJobs; Pershore; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Excellent pension scheme

Generous annual leave

Committed training programme

Onsite nursery with staff discount

Discounted gym and swim membership

Health and wellbeing support

Cycle to Work scheme

Employee discounts with EE and Kaarp

Job summary

Malvern Hills and Wychavon District Councils are seeking a Parking Administration Officer to join the Parking Services Administration Team. The role is permanent, 37 hours per week (Mon–Fri, 9am–5pm) with a salary of £26,847–£29,542 per annum.

You will review parking-related correspondence, register debts, and ensure processes are followed precisely to support a busy public service. Ideal candidates will analyse evidence, interpret legislation, and maintain high standards of service.

Qualifications

• Strong analytical and investigative skills with the ability to interpret evidence and legislation.
• Confident using IT systems and can quickly learn new software and processes.
• Able to work independently while contributing to a team.

Responsibilities

• Review and decide on parking-related correspondence in appeals.
• Register unpaid Penalty Charge Notices as debts through TEC.
• Ensure all statutory processes are carried out accurately and within deadlines.
• Analyse information, review evidence objectively, and decide based on legislation and guidance.

Skills

Analytical skills

IT literacy

Independent work

Attention to detail

Communication skills

Time management

Tools

IT systems

Job description

Malvern Hills and Wychavon District Councils are seeking a Parking Administration Officer to join the Parking Services Administration Team. The role is permanent, 37 hours per week (Mon–Fri, 9am–5pm) with a salary of £26,847–£29,542 per annum.

You will review parking-related correspondence, register debts, and ensure processes are followed precisely to support a busy public service. Ideal candidates will analyse evidence, interpret legislation, and maintain high standards of service.