Park Support & Visitor Services Officer

The Royal Parks; City of Westminster; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Healthcare cash plan

Employee assistance programme

Learning and development opportunities

Cycle to work

Job summary

The Royal Parks (TRP) is seeking a Park Support Officer on a 12-month fixed-term contract, working 36 hours per week at our Westminster offices.

You will raise purchase orders and invoices, reconcile departmental card transactions, respond to queries, assist with park events, and manage office supplies.

GCSE Maths and English, strong IT skills (MS Teams, Outlook, Word and Excel), minute-taking, and a commitment to high-quality customer service are essential.

Qualifications

• GCSE Maths and English at grade C/4 or above.
• Proficient with Office IT applications.
• Experience recording meeting minutes.
• Excellent literacy and numeracy.
• Customer-focused service.

Responsibilities

• Raise purchase orders and sales invoices.
• Reconcile departmental credit card transactions.
• Respond to queries and complaints using park knowledge.
• Assist with park activities and events.
• Manage office supplies and post.

Skills

Literacy

Numeracy

Attention to detail

Customer service

Meeting minutes

Education

GCSE Maths & English

Tools

Microsoft Teams

Outlook

Word

Excel

Job description

The Royal Parks (TRP) is seeking a Park Support Officer on a 12-month fixed-term contract, working 36 hours per week at our Westminster offices.

You will raise purchase orders and invoices, reconcile departmental card transactions, respond to queries, assist with park events, and manage office supplies.

GCSE Maths and English, strong IT skills (MS Teams, Outlook, Word and Excel), minute-taking, and a commitment to high-quality customer service are essential.