Technical Support Officer

Royal-Borough-of-Greenwich; Royal Borough of Greenwich; Presencial; GBP 28.000 - 32.000; Jornada completa

Descripción de la vacante

Royal Greenwich is seeking a Technical Support Officer for an 18-month secondment within the Transport Division to provide efficient administrative support to the Highways Team and the wider Transport Service. The role emphasises strong customer service and clear communication, with duties including handling calls, service requests, and licence applications.

The opportunity requires collaborative work across service users and a proactive, organised approach to daily tasks.

Formación

• Excellent customer service skills
• Strong communication abilities
• Energetic and well organised with good coordination and communication

Responsabilidades

• Handle calls and service requests
• Provide admin support and manage licence applications
• Support Highways Team and Transport Service with routine tasks and customer inquiries

Descripción del empleo

The following content displays a map of the jobs location - Woolwich, London

Job Reference royalgreenwich/TP/1371/1187

Number of Roles:

1

Type of Role:

Secondments

Fixed Term 18 months

35

Main Location:

Woolwich, London

Closing Date:

12/11/2026

Job Category:

Region / Division:

The Woolwich Centre

Directorate:

Communities, Environment and Central (CEC)

Job Introduction

About Us

Our Greenwich Plan sets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient, and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen.

Royal Greenwich is a borough synonymous with first class modern services. Our vibrant, diverse communities span Greenwich town centre in the west, to Thamesmead in the east, from the Greenwich Peninsula in the north to Eltham in the south. Royal Greenwich has a reputation for combining ambition with delivery. We are on a journey towards a low carbon future, and the sustainability agenda will influence all areas of the Council’s work.

This is an opportunity to play a key support role in supporting us with shaping the Council’s ambitions for our future transport network .

You will need to bring energy and great organisational and communication skills to this role, with a real sense of workingcollaboratively with wide range of service users.

About the Role

Working in our Transport Division as part of Technical Support Team, we are recruiting a Technical SupportOfficer for an 18-month secondment to provide an effective support and administration service to our Highways Team and to the wider Transport Service . This will include handling calls, service request, admin support , and licence applications. This busy role is varied, and you’ll need to have excellent customer service skills and be a great communicator. .

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.