Park Operations Associate (12-Month Contract)

The Royal Parks; Greater London; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Salary £28,864 - £30,500 per annum

26 days' annual leave plus public etc

Pension scheme (3% employee; up to 10%

Private medical insurance and healthca

Employee assistance programme

Learning and development opportunities

Cycle to work scheme

Offices in a beautiful location

Job summary

The Royal Parks is seeking a Park Support Officer on a 12-month fixed term contract based at Hyde Park, Rangers Lodge, London. The role is 36 hours per week and involves supporting park operations, handling administrative tasks, and delivering a friendly visitor-facing service.

You will raise purchase orders, process invoices, assist with queries from visitors, help with events, and manage office supplies, ensuring smooth day-to-day park office operations.

Qualifications

• GCSE Maths and English at grade C/4 or above or equivalent.
• Strong IT skills including Microsoft Teams, Outlook, Word and Excel.
• Experience of recording meeting minutes.
• Excellent literacy, numeracy and attention to detail.
• Ability to provide a high-quality, customer-focused service.

Responsibilities

• Raise purchase orders and sales invoices, reconcile department credit card transactions.
• Support the Visitor Support team by responding to queries and complaints using park knowledge.
• Assist with park activities including picnics, bandstand use, and events.
• Manage office supplies, equipment, incoming and outgoing post.

Skills

Customer service

Literacy

Numeracy

Attention to detail

Education

GCSE Maths and English

Tools

Microsoft Teams

Outlook

Word

Excel

Job description

The Royal Parks is seeking a Park Support Officer on a 12-month fixed term contract based at Hyde Park, Rangers Lodge, London. The role is 36 hours per week and involves supporting park operations, handling administrative tasks, and delivering a friendly visitor-facing service.

You will raise purchase orders, process invoices, assist with queries from visitors, help with events, and manage office supplies, ensuring smooth day-to-day park office operations.