Park Support Officer

The Royal Parks; City of Westminster; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Healthcare cash plan

Employee assistance programme

Learning and development opportunities

Cycle to work

Job summary

The Royal Parks (TRP) is seeking a Park Support Officer on a 12-month fixed-term contract, working 36 hours per week at our Westminster offices.

You will raise purchase orders and invoices, reconcile departmental card transactions, respond to queries, assist with park events, and manage office supplies.

GCSE Maths and English, strong IT skills (MS Teams, Outlook, Word and Excel), minute-taking, and a commitment to high-quality customer service are essential.

Qualifications

• GCSE Maths and English at grade C/4 or above.
• Proficient with Office IT applications.
• Experience recording meeting minutes.
• Excellent literacy and numeracy.
• Customer-focused service.

Responsibilities

• Raise purchase orders and sales invoices.
• Reconcile departmental credit card transactions.
• Respond to queries and complaints using park knowledge.
• Assist with park activities and events.
• Manage office supplies and post.

Skills

Literacy

Numeracy

Attention to detail

Customer service

Meeting minutes

Education

GCSE Maths & English

Tools

Microsoft Teams

Outlook

Word

Excel

Job description

We are now looking for a Park Support Officer to join us on a 12-month fixed term contract, working 36 hours per week.

Job Responsibilities

• Raise purchase orders and sales invoices, reconcile departmental credit card transactions
• Support the Visitor Support team by responding to queries and complaints using park knowledge
• Assist with park activities including picnics, bandstand use, and events
• Manage office supplies, equipment, incoming and outgoing post

This is an exciting opportunity for an enthusiastic individual with experience using office IT applications to embark on a rewarding career with our dedicated organisation.

Requirements

To be considered as a Park Support Officer, you will need:

• GCSE Maths and English (Grade C/4 or above or equivalent)
• Strong IT skills, including Microsoft Teams, Outlook, Word and Excel
• Experience of recording meeting minutes
• Excellent literacy, numeracy, and attention to detail
• Ability to provide a high-quality, customer-focused service

Compensation and Benefits

• Salary of £28,864 - £30,500 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

About the Royal Parks (TRP)

The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.