Park Operations & Guest Experience Lead

Haulfryn Ltd.; United Kingdom; Remote; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Discounted holidays

Discounted meals

30 days leave

Sick pay

Pension & life cover

Sustainability values

Job summary

Haulfryn Ltd. is seeking a Part-time Park Administrator to support daily operations at our UK holiday park. You will welcome guests, assist with owner communications, coordinate admin tasks, and help maintain park standards under the Park Manager's guidance.

The role demands excellent communication, a proactive approach, and the ability to manage tasks with diligence. Part-time hours (~30 per week) and a friendly, team-focused environment are offered.

Qualifications

• 2+ years in a customer service or customer-facing role.
• Excellent written and verbal communication skills.
• Strong customer care skills with a calm, professional approach.
• A proactive, organized mindset with attention to detail.
• The ability to work under own initiative and be reliable.

Responsibilities

• Provide a warm, professional welcome to guests and owners, handling enquiries by phone, email and face-to-face.
• Support the Park Manager with day-to-day administration and help maintain structure across the park.
• Assist with owner communications, events and engagement.
• Monitor visitor access and support park security awareness.
• Raise purchase orders for park, housekeeping and office requirements.
• Support owner relations, including handling queries and keeping accounts up to date.
• Work with the Sales team to ensure a smooth owner experience.
• Support park development activity and new unit arrivals through administration and coordination.
• Maintain Health & Safety records and assist with incident reporting.
• Help ensure procedures and standards are followed across the park.

Skills

Customer service

Communication

Attention to detail

Initiative

Organized

Job description

Haulfryn Ltd. is seeking a Part-time Park Administrator to support daily operations at our UK holiday park. You will welcome guests, assist with owner communications, coordinate admin tasks, and help maintain park standards under the Park Manager's guidance.

The role demands excellent communication, a proactive approach, and the ability to manage tasks with diligence. Part-time hours (~30 per week) and a friendly, team-focused environment are offered.