Paralegal - Court of Protection

Irwin Mitchell; Bristol; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A leading national law firm is seeking a Paralegal for its Court of Protection team in Bristol. The role involves managing client queries, providing legal advice, and ensuring effective communication with stakeholders. Candidates should possess excellent client care skills and a law degree. The firm offers a supportive environment with a focus on well-being and flexible working arrangements.

Benefits

25 days of holiday plus bank holidays

Generous and flexible pension schemes

Two paid volunteering days annually

Westfield Health membership

Access to Aviva Digital GP services

Qualifications

• Demonstrable interest in Court of Protection work.
• Previous experience as a Paralegal or in Human Resources.

Responsibilities

• Liaising with stakeholders regarding care issues.
• Taking instructions from clients and assisting with legal advice.
• Achieving time recording and fee income targets.

Skills

Client Care

Communication

Organizational Skills

Education

Undergraduate Law Degree

Job description

We’re a national law firm with a local reach. Our philosophy is ‘we're legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

We're looking to recruit a Paralegal to join our Court of Protection team based in Bristol. Note we are open to candidates who are based in Cardiff too but the minimum in-office demand will be 1 day Bristol and 1 day Cardiff.

Your Role and What You'll Be Doing

The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK’s leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. Our Care Advisory Team is a small specialist team within the Court of Protection department responsible for managing all directly employed care issues that arise across offices in Manchester, Leeds, Newcastle, Sheffield, Cambridge, Bristol, London and Birmingham.

In this role, you will act as the first point of contact for all queries received into the team, ensuring they are directed and escalated as appropriate. This involves liaising with internal stakeholders and clients to provide advice and respond to time-sensitive and emotive circumstances. The role is vital in protecting and enhancing client care and ensuring case handlers have sufficient capacity for deputyship work and relationships with families and external parties.

Your responsibilities will include but are not limited to:

• Liaising with core stakeholders including case managers and other fee earners regarding care issues on all directly employed care packages, such as requests to change hours or investigations into conduct issues.
• Taking instructions from clients and assisting with legal advice, including obtaining evidence and pursuing appropriate resolutions.
• Achieving time recording and fee income targets to ensure profitability.
• Attending and contributing to team and practice area meetings, complying with directions and decisions to meet team objectives.

About You

We seek a Paralegal with excellent client care skills, a friendly, enthusiastic, and proactive approach. The ideal candidate will have:

• An undergraduate law degree or equivalent
• A demonstrable interest in Court of Protection work
• Exceptional interpersonal and communication skills
• The ability to work well both independently and as part of a team
• Previous experience as a Paralegal or in Human Resources
• Strong organizational skills and the ability to manage multiple tasks efficiently
• Sensitivity and understanding of clients' needs

If you thrive in a busy environment, adapt well to new challenges, and the above describes you, we look forward to your application!

Our Benefits - What We Can Offer You

• 25 days of holiday plus bank holidays; option to buy up to 35 extra hours
• Generous and flexible pension schemes
• Two paid volunteering days annually
• Westfield Health membership and access to Aviva Digital GP services

We promote well-being and flexible working through initiatives like our Flexible by Choice programme, supporting a hybrid work model aligned with role and team needs. We are proud to be ranked in the Best Workplaces for Wellbeing 2024!

Our commitment to diversity, inclusion, social responsibility, community investment, and environmental sustainability is central to our ethos. We support various inclusion networks and initiatives aligned with our purpose.

Additional Information

All successful applicants will undergo our employment screening process to verify honesty and integrity, including eligibility to work in the UK, criminal record, and financial checks, in compliance with data protection laws.

Irwin Mitchell LLP is an equal opportunity employer.

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