Paralegal - Court of Protection

TN United Kingdom; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Paralegal for its Court of Protection team in Bristol. This role offers the opportunity to work closely with clients and stakeholders, ensuring that sensitive care issues are managed efficiently. You will be the first point of contact for queries, providing crucial support in a fast-paced environment. The firm values exceptional client care and interpersonal skills, making this a rewarding position for those who thrive on helping others. Join a team that prioritizes well-being and professional development, and enjoy a range of benefits designed to support your career and personal growth.

Benefits

25 days holidays plus bank holidays

Flexible pension schemes

Volunteering days

Health membership

Qualifications

• Strong organizational skills and ability to manage multiple tasks efficiently.
• Exceptional interpersonal and communication skills.

Responsibilities

• Liaising with stakeholders regarding care issues on employed care packages.
• Taking instructions from clients and providing legal advice.

Skills

Client Care Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Legal Advice

Education

Undergraduate Law Degree

Job description

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Paralegal - Court of Protection, Bristol

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Client:

Location:

Bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ca28c8d159bd

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Your Role and What You'll Be Doing

The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK’s leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. Our Care Advisory Team is a small specialist team within the Court of Protection department responsible for managing all directly employed care issues that arise on matters across the Manchester, Leeds, Newcastle, Sheffield, Cambridge, Bristol, London and Birmingham offices.

In this role, you will act as the first point of contact for all queries received into the team, ensuring they are directed and escalated as appropriate. This plays a key role in liaising with internal stakeholders and clients to provide advice and respond to queries, which can be time-sensitive and within emotive circumstances. The role not only plays an integral part in protecting and enhancing client care but also ensures case handlers have sufficient capacity to service valuable deputyship work and the relationships with families and external parties.

Your responsibilities will include but are not limited to:

1. Liaising with core stakeholders including case managers and other fee earners regarding care issues on all directly employed care packages. These could range from a request to change hours to matters where support workers are suspended and investigated due to conduct issues.
2. Taking instructions from clients and assisting with providing legal advice, including obtaining evidence and, where appropriate, achieving suitable resolutions for clients.
3. Achieving time recording and fee income targets to ensure profitable working.
4. Attending and contributing to team and practice area meetings and complying with directions/decisions made to ensure team objectives are met.

About You

We are seeking a Paralegal with excellent client care skills, a well-motivated individual with a friendly, enthusiastic, and proactive approach. Our ideal candidate will have:

1. An undergraduate law degree or equivalent
2. Demonstrable interest in Court of Protection work
3. Exceptional interpersonal and communication skills
4. The ability to work well both as part of a team and independently
5. Previous experience as a Paralegal or in Human Resources
6. Strong organizational skills and the ability to manage multiple tasks efficiently
7. The ability to be sensitive and sympathetic while understanding our clients’ needs

If you thrive in a busy environment and can adapt to new challenges, we would love to receive your application!

Our Benefits - What We Can Offer You

• 25 days holidays plus bank holidays; options to buy up to 35 extra hours of holiday
• Generous and flexible pension schemes
• Volunteering days – two paid days per year for a cause of your choice
• Westfield Health membership, offering refunds on medical services alongside Aviva Digital GP services

We also offer a wide range of well-being initiatives to support mental health and workplace satisfaction, including our Flexible by Choice programme for hybrid working, subject to role and team requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes focus on diversity, inclusion, social responsibility, community investment, and environmental sustainability, supporting our purpose and values.