Paralegal - Court of Protection

TN United Kingdom; Cardiff; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Paralegal for their Court of Protection team in Cardiff. This role is pivotal in managing client queries and ensuring effective communication between stakeholders. The ideal candidate will possess a law degree and demonstrate exceptional interpersonal skills, alongside a passion for client care. The firm offers a supportive environment that promotes well-being and flexibility, with generous benefits including additional holidays and a commitment to diversity. If you thrive in a dynamic setting and are eager to make a difference, this opportunity is perfect for you.

Benefits

25 days holidays plus bank holidays

Flexible pension schemes

Two paid volunteering days annually

Westfield Health membership

Aviva Digital GP services

Qualifications

• Seeking a motivated Paralegal with excellent client care skills.
• Interest in Court of Protection work is essential.

Responsibilities

• Liaising with stakeholders regarding care issues.
• Providing legal advice and gathering evidence.
• Attending team meetings and contributing to objectives.

Skills

Client Care Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Multi-tasking Ability

Education

Undergraduate Law Degree

Job description

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Paralegal - Court of Protection, Cardiff

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Client:

Location:

Cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8dec56aa4fd4

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Your Role and What You'll Be Doing

The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK’s leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. Our Care Advisory Team is a small specialist team within the Court of Protection department responsible for managing all directly employed care issues that arise on matters across the Manchester, Leeds, Newcastle, Sheffield, Cambridge, Bristol, London and Birmingham offices.

In this role, you will act as the first point of contact for all queries received into the team, ensuring they are directed and escalated as appropriate. This involves liaising with internal stakeholders and clients to provide advice and respond to time-sensitive and emotive queries. Your role is vital in protecting and enhancing client care and ensuring case handlers have sufficient capacity to manage deputyship work and maintain relationships with families and external parties.

Your responsibilities include but are not limited to:

1. Liaising with stakeholders, including case managers and fee earners, regarding care issues on directly employed care packages.
2. Taking instructions from clients and providing legal advice, including gathering evidence and seeking appropriate resolutions.
3. Achieving time recording and fee income targets to ensure profitability.
4. Attending and contributing to team and practice area meetings, following directions to meet team objectives.

About You

We seek a Paralegal with excellent client care skills, a motivated, friendly, and enthusiastic approach. Our ideal candidate will have:

1. An undergraduate law degree or equivalent.
2. Interest in Court of Protection work.
3. Exceptional interpersonal and communication skills.
4. The ability to work well both independently and as part of a team.
5. Previous experience as a Paralegal or in Human Resources.
6. Strong organizational skills and multi-tasking ability.
7. Sensitivity and empathy towards clients’ needs.

If you thrive in a busy environment, adapt to new challenges, and meet the above criteria, we look forward to your application!

Our Benefits - What We Can Offer You

• 25 days holidays plus bank holidays; option to buy up to 35 additional hours.
• Generous, flexible pension schemes.
• Two paid volunteering days annually.
• Westfield Health membership and Aviva Digital GP services.

We promote well-being through various initiatives, including our Flexible by Choice programme for hybrid working, and are ranked in the Best Workplaces for Wellbeing 2024.

Our commitment to diversity, inclusion, social responsibility, community, environment, and pro bono work reflects our core values and purpose.