PALS & Datix Coordinator – Patient Support

Royal Berkshire Nhs Foundation Trust; Reading; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Berkshire NHS Foundation Trust is seeking an administrative assistant for the PALS team to be the first point of contact for concerns and enquiries. You will answer the telephone, respond to emails, and meet patients, relatives and carers in person.

You will enter enquiries into the DATIX system, maintain accurate records, plan and organise your workload, and act independently within guidelines, referring to the PALS Manager when needed.

Job description

Royal Berkshire NHS Foundation Trust is seeking an administrative assistant for the PALS team to be the first point of contact for concerns and enquiries. You will answer the telephone, respond to emails, and meet patients, relatives and carers in person.

You will enter enquiries into the DATIX system, maintain accurate records, plan and organise your workload, and act independently within guidelines, referring to the PALS Manager when needed.