Paid Social Business Director

Assembly Global; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking global brand performance agency that champions innovation and collaboration. In this dynamic role, you will lead a talented team of Paid Social professionals, ensuring impeccable activation and operational excellence. Your leadership will drive the development of your team while fostering a culture of continuous learning and adaptability. With a commitment to client satisfaction, you will be instrumental in delivering outstanding performance and business growth. This is an exciting opportunity to make a meaningful impact in a vibrant workplace that values integrity and responsibility.

Qualifications

• Strong leadership skills to guide and develop a team.
• Ability to manage client relationships and uphold service standards.

Responsibilities

• Oversee team activation and ensure zero errors in processes.
• Provide constructive feedback and support team development.
• Collaborate with departments to deliver client projects.

Skills

Team Leadership

Operational Innovation

Client Relationship Management

Feedback and Development

Project Management

Job description

About Us

At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,500 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly, we embody three core values:

• Show Up - actively contribute to a space of personal and collective growth;
• Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change;
• Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination.

Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.

Overview

We are defining a new standard for the Paid Social industry. Through innovative operating models, proprietary technology, and amazing talent, our formula enables us to get the most from AI-powered Paid Social campaigns for our clients. Our team of up to 45+ specialists (across Europe and India) ensure that we are at the forefront of what is possible. We are growing and building a team of diverse Paid Social professionals for the future.

Responsibilities

• Your team will be responsible for impeccable activation. You will enforce the highest standards, as per the Assembly formula for paid social success.
• You will be a source of positive and constructive feedback as appropriate for your team’s development.
• Enforce agreed service level agreements. Your team never over-promise and under-deliver.
• Your team will have zero errors. You monitor the ways of working, levels of daily diagnostics and non-negotiables to be checked each day to ensure zero errors. You will govern the systems and technology currently in place to identify issues and provide solutions to fix things before they become a problem, and drive operational innovation to find further workflow efficiencies.
• Train your team to find the insight that can help us fuel growth for clients.
• You will support with your team and department resource planning and recruitment.
• You are a senior figure of the social community. You will be an escalation point for your direct team, and others in the department. You will be present in heading up team meetings, events, and department projects alongside the Head of Paid Social to develop the team.
• You will be an escalation point for the partnership with senior clients, media owners, and tech partners.
• Collaborate with other departments in the agency to deliver on projects for clients.
• You will be involved in new business pitches. You will have an eye for identifying opportunities for up/cross-selling of our services.
• You will be a thought-leader, writing whitepapers and blog posts on the latest news & updates for paid social.

Success will be measured by delivering consistently excellent performance and business growth for our clients. This will be measured through excelling client KPI’s and business objectives, growth in agency revenue, as well as client feedback.

The development of your team is a key indicator of how well you are performing in the role; it’s essential we see growth in their development through achieving and over-achieving on their objectives.

As a senior figure, success will also be defined by the completion of department-wide projects, as per our department strategy & objectives.

Qualifications

Qualifications for this role are not specified in the provided text. Please ensure to add necessary qualifications for the position.

Equal Opportunities

Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Social and Environmental Responsibility

At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance.