About the job Paid Media Account Director
Our client, a digital growth agency with one goal in mind: driving exceptional growth, is looking for an Account Director who is ready to take the helm and guide a portfolio of clients toward unprecedented success.
What you'll do:
- Leadership
- Lead the strategy for your accounts ensuring we hit our clients' targets & exceed them.
- Drive team excellence, fostering an environment that sets the bar higher.
- Motivate your team to craft groundbreaking work in all delivery aspects.
- Account Operations
- Manage all day-to-day requirements of your accounts.
- Create & improve ways of working with your clients & your team.
- Client Services
- Take charge of client relationships & be the daily point of contact.
- Develop insightful account plans, driving communications and results.
- Keep clients informed about our initiatives and industry shifts.
- Manage priorities for yourself & your team.
- Reporting
- Track & manage the performance of all of your clients & keep them updated on their progress.
- Be able to break down complex data into simple human terms for our clients.
- Send Weekly Update videos to our clients (our preferred method of communication!).
Who they are seeking:
- You have 4+ years in a Client Services role within an agency.
- You possess a robust grasp of social-first strategies including planning, creative, and data insights.
- You understand the essentials of effective project management.
- You have a track record for maintaining, cultivating, and scaling client accounts.
- You're dedicated to elevating the client journey and nurturing long-term relationships.
Key Outcomes
- Successfully manage a growing portfolio of 8+ clients.
- Campaign Performance: On average, hit 80% of your clients' targets every single week.
- Team Development: Build and lead a high-performing team within the first six months.
- Innovation and Integration: Introduce at least three innovative strategies or tools annually, derived from external best practices.
Reasons why they are an amazing place to work...
- We work 3 days in the office, 2 days at home.
- Proper quarterly social events (we don't just go to the pub...)
- Office Dog! *woof*
- Annual Misogi (Give it a Google! This year we're doing the 3-peaks challenge)
- We're a young, creative bunch of 11 all on a big mission of becoming the No.1 Digital Growth Agency, globally.
- And all the usual stuff like 28 days holiday (not including bank holidays), pensions etc.
PLUS: We actually help people to grow their businesses, realize their dreams, provide the life they deserve for their families and staff - and that feels sooooo good!