Paediatric Healthcare Support Worker

NHS Highland; Inverness; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Travel expenses reimbursed

Accommodation provided

Job summary

NHS Highland is recruiting a Paediatric Healthcare Support Worker to support children and families across NHS Highland in home and community settings. The role involves accompanying children to school or hospital appointments, outings and respite care within a fast-paced 24/7 service.

Training lasts about eight weeks, after which competencies enable independent work with the child and family under supervision. Travel and accommodation are provided as needed.

Qualifications

• Experience of working with Children and/or community care is essential.
• Training takes approximately 8 weeks.
• Competencies achieved after training enable lone work with the child/family.

Responsibilities

• Support children and families in home and community settings.
• Accompany child to school/nursery, hospital appointments/admissions, outings and respite during shifts.
• Provide care to the child's healthcare needs under team guidance.

Skills

Child care experience

Community care

Job description

Paediatric Healthcare Support Worker

• Job reference: 263023
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 04/11/2026
• Job Type: Nursing and Midwifery
• Location: Raigmore Hospital
• Employment type: Permanent
• Hours Per Week: 99.2
• Job posted date: 21/10/2026
• Employer (NHS Board): NHS Highland
• Department: Paediatric Complex Care

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Full and Part-time Hours Considered

The Paediatric Complex Care team is expanding due to an increase in children being referred to the service. The Complex Care Team support children and their families across NHS Highland in the home environment and wider community.

This is a very rewarding post to enable these children/families to be able to access education, allow parents to have a restful sleep overnight knowing their child is being cared for to a high standard. The post holder will be joining a team to support the children within the service. The post holder will accompany the child and/or family during school/nursery, hospital appointments/admissions, outings and respite etc during their shift.

Experience of working with Children and/or community care experience is essential to this role.

Training and support will be provided to achieve various tasks and skills with assessed competency. Training takes approximately 8 weeks. Following training and assessment, competencies are achieved the post holder will lone work with the child/family with direct responsibility for the child's healthcare needs. The post holder will work within a set of guidelines and protocols and under the remit of devised competency structures with support and assessment from the team leader.

This post holder is expected to be flexible and work a variety of day, evening, weekend and night shifts does include shifts and is a 24/7 service.

Children at present live within various locations throughout NHS Highland and travel is an essential part of the role. Travel expenses will be reimbursed and accommodation provided for stays.

Access and use of own car is essential.

Informal enquiries welcome to:

Samantha Tait – [e-mail]
Rebekah Black – [e-mail]

What is it like to work for NHS Highland?

Applications are welcome from Gaelic speakers.

Supporting documents: Highland ES09 261716 Job Description (PDF); Highland Agenda for Change Terms and Conditions of Employment (DOCX).