Packing assistant

The Fragrance Foundry; Royston; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

The Fragrance Foundry in Hertfordshire is seeking a full-time warehouse assistant to help pack orders and prepare products for shipping. You will work in a small team in our rural warehouse between Royston and Buntingford.

No specific qualifications are required, and you will learn all tasks on the job. Responsibilities include packing, labeling, handling customs declarations, and responding to customer inquiries.

Qualifications

• No prior qualifications required; on-the-job training provided.
• Able to perform repetitive tasks accurately and quickly.
• Good organisation and neatness to handle packing and labeling.

Responsibilities

• Pack orders and apply shipping labels for e-commerce orders.
• Prepare and label products for shipment.
• Process customs declarations and answer customer order queries.

Skills

Attention to detail

Manual dexterity

Customer care

Organised

Education

No formal qualifications

Tools

Inventory software

Job description

Hours: Full time, Monday-Friday, 10:00-18:00

Start date: As soon as possible

About us

The Fragrance Foundry is a start-up e-commerce retailer selling art supplies for perfumers. This includes scales, bottles, pipettes, essential oils and other perfume making supplies. We have grown substantially in the last year and are looking to continue that trend far into the future as we continue to expand our operations. We are currently looking for a new full-time team member.

We are located in a rural business park located in the stunning Hertfordshire countryside, between Royston and Buntingford (on the A10). Our office is a peaceful barn with heritage features and the location has panoramic views of the surrounding countryside.

Please note that our site is not accessible via public transport and so you’ll need to drive into work.

Your role

Your role will be to assist packing our orders and preparing and labelling our products ready to ship. You'll be working in a small, friendly team in our warehouse. A range of the products which you’ll be packing can be found on our website: https://thefragrancefoundry.com/

This is an entry level role. You are not required to have any specific qualifications and you will learn all the required skills on the job.

About you

• Sense of care for our customers
• Able to perform manual tasks quickly and accurately
• Able to stay focused during repetitive tasks
• Neat and organised

Summary of key tasks & responsibilities:

• Order packing
  • Packing and applying shipping labels to our e-commerce orders
  • Dealing with customs declarations
  • Dealing with customer enquiries regarding their orders
• Product preparation
  • Counting/weighing out products
  • Labelling products
  • Filling products into bottles
  • Carefully padding glass products
• Unpacking deliveries and organising into the warehouse
• Performing stocktakes
• Keeping our inventory management software accurate and up to date