Packet Product Architect - Strategy, Scale (Hybrid)

Zayo Group Holdings, Inc.; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Health & disability insurance

Pension up to 8%

Discounts

Paid time off

Employee assistance

Job summary

Zayo Europe is seeking a technically strong Packet Product Architect to shape, scale and evolve its packet product portfolio. You will work across Product, Engineering, Architecture and Operations to translate strategy into scalable, standardised, and operationally ready network capabilities.

The role requires packet networking expertise, strong commercial awareness and the ability to turn technical capabilities into repeatable, cost-effective product outcomes.

Qualifications

• Proven experience in a Product Solutions Architect or similar role in telecoms.
• Strong packet networking, IP services, routing and VPN knowledge.
• Ability to translate customer and commercial needs into scalable solutions.
• Experience collaborating with Product, Engineering and Operations teams.
• Awareness of cost drivers and commercial impact of design choices.
• Experience creating solution playbooks and technical standards.
• Excellent communication, with ability to influence senior stakeholders.
• Self-starter with delivery mindset in a fast-paced global org.
• French and/or German language skills advantageous.

Responsibilities

• Guide packet product roadmap with Commercial Product Manager, shaping priorities based on network capability and customer requirements.
• Coordinate roadmap releases, architecture alignment, release standards and onboarding.
• Drive adoption of new technologies and network capabilities to improve performance and cost efficiency.
• Design network architecture to support product expansion, resilience, and cost-effective delivery.
• Own the product cost base and identify optimisation opportunities.
• Define, document and maintain product standards, playbooks and delivery procedures.
• Engage with Ops and Eng to lead network route planning and standardisation for scalability and efficiency.
• Onboard and train Ops on new releases, enhancements, standards and processes.
• Ensure new products are operationally ready and aligned to engineering standards.
• Act as the technical product authority for the Packet portfolio and provide Tier 4 support.

Skills

Packet networking

IP services

Routing

Peering

Ethernet

DIA

VPN

Network architecture

Communication

Leadership

Job description

Zayo Europe is seeking a technically strong Packet Product Architect to shape, scale and evolve its packet product portfolio. You will work across Product, Engineering, Architecture and Operations to translate strategy into scalable, standardised, and operationally ready network capabilities.

The role requires packet networking expertise, strong commercial awareness and the ability to turn technical capabilities into repeatable, cost-effective product outcomes.