Oxford Westgate - Team Leader

Itsu; Oxford; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Bonus after training

Job summary

Itsu in the United Kingdom is hiring a Team Leader/Team Member for our Oxford stores. You’ll learn on the job, support daily operations, cut fish, roll maki, and help deliver our renowned itsu dishes with care and speed.

No experience is required; training is provided both in-store and via digital learning. You’ll join a diverse team, earn up to £15.05 per hour including a bonus after training, and have opportunities for growth within the business.

Qualifications

• No experience required; full training provided
• Excellent customer service mindset
• Willingness to learn and grow within the brand
• Works well in a fast-paced retail environment

Responsibilities

• Cut fresh fish and prepare ingredients for maki and other dishes
• Roll maki and create itsu dishes
• Cook with care and precision to maintain high food quality
• Maintain the highest standards of food safety and cleanliness
• Deliver excellent customer service with a friendly manner and efficiency

Job description

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Start as a Team Leader and earn up to £15.05 per hour, including an hourly bonus!

this is the job

As a Team Member, you’ll be working in one of our beautiful stores, where you’ll be:

• Cutting fresh fish and preparing ingredients
• Rolling maki and creating our famous itsu dishes
• Cooking with care and precision
• Maintaining the highest standards of food quality and safety
• Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine.

*we pay our bonus after your initial training!

Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members… you could be one of them!

this is you

We are looking for people displaying the four itsu qualities:

• I take pride [in what I do]
• I care [for people]
• I want to grow [myself & others]
• I build trust [around me]

Just like you, we are very passionate about sustainability, please check our sustainability milestones here.

No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.