OXBO Restaurant Supervisor

Hilton; Woking; On-site; GBP 26,000; Full time

Job summary

Join a leading hotel in a vibrant redevelopment area, where you will supervise Food and Beverage operations to ensure exceptional guest experiences. This role offers a unique opportunity to be part of a dedicated team, committed to high standards of service and sustainability. With a focus on personal development and community engagement, you will help shape memorable moments for guests while enjoying a range of benefits including competitive salary, career growth opportunities, and a supportive work environment. This is your chance to make a real impact in hospitality and contribute to a thriving community.

Benefits

Yearly salary plus service charge

Uniform provided and laundered

Free and healthy meals when on duty

Career growth opportunities

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing to 33

Discounted dental and health cover

Qualifications

• Previous Food and Beverage experience is essential.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise Food and Beverage Outlet operations and manage guest queries.
• Assist with training and development of team members.

Skills

Customer Service

Communication Skills

Flexibility

Teamwork

Positive Attitude

Job description

Get ready to be part of something truly extraordinary at Hilton Woking, taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do.

Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy breath-taking views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A WORLD OF REWARDS

• Yearly salary of £25.750 plus service charge
• Uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas
• Travel: We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community. You can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. By choosing sustainable commuting options, you contribute to a greener planet and inspire others to join in creating a more eco-conscious and vibrant community.

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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