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LOFT Bar Supervisor

Hilton Worldwide, Inc.

Woking

On-site

GBP 25,000 - 30,000

Full time

13 days ago

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Job summary

Ein etabliertes Unternehmen sucht einen engagierten Bar Supervisor für das LOFT Sky Bar, um ein außergewöhnliches Gästeerlebnis zu gewährleisten. In dieser Rolle sind Sie für die Überwachung der Abläufe, die Kommunikation mit dem Team und die Einhaltung von Standards verantwortlich. Sie haben die Möglichkeit, Ihre Karriere durch persönliche Entwicklungsprogramme zu fördern und Teil eines dynamischen Teams zu werden, das sich der Bereitstellung von außergewöhnlichem Service verschrieben hat. Wenn Sie eine Leidenschaft für den Gastgewerbesektor haben und in einem inspirierenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Jährliches Gehalt von £25,750 plus Servicegebühr
Uniform bereitgestellt und gewaschen
Kostenlose gesunde Mahlzeiten
Karrierewachstum
Persönliche Entwicklungsprogramme
Teammitglied-Reiseprogramm
Hochstraßenrabatte
28 Tage Urlaub
Rabattierte Zahn- und Gesundheitsversorgung
Moderne und inklusive Teamräume

Qualifications

  • Erfahrung im Mixen von Getränken und im Kundenservice.
  • Fähigkeit zur Teamleitung und Delegation von Aufgaben.

Responsibilities

  • Überwachung der Abläufe im LOFT Sky Bar.
  • Kommunikation und Delegation von Aufgaben an das Team.
  • Einhaltung der Markenstandards und Verwaltung von Gästebeschwerden.

Skills

Kundenservice
Flexibilität
Teamarbeit
Mixologie
Überwachung und Delegation

Education

Erfahrung in der Hotelbranche

Job description

Job Description - LOFT Bar Supervisor (HOT0BJHT)

Job Number:

LOFT Bar Supervisor (HOT0BJHT)

Work Locations

Hilton Woking Church Street West Woking GU21 6AX

Get ready to be part of something truly extraordinary at Hilton Woking, taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do.

Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy breath-taking views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A WORLD OF REWARDS

  • Yearly salary of £25,750 plus service charge
  • Uniform provided and laundered
  • Free and healthy meals when on duty
  • Grow your Career!
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Modern and inclusive Team Member’s areas
  • Travel: We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community.

A Bar Supervisor is responsible for supervising operations of the LOFT Sky Bar to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

  • Supervise Food and Beverage Outlet operations
  • Communicate and delegate tasks to the team
  • Ensure compliance of brand standards
  • Manage guest queries in a timely and efficient manner
  • Represent needs of the team
  • Assist Food and Beverage management with achieving financial targets
  • Assist Food and Beverage management with training and development of team members
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

  • Committed to delivering high levels of customer service
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Mixology/Bar experience is a must
  • Previous experience in the hotel industry
  • Previous experience in supervising and/or delegation
  • Willingness to develop team members and self

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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