OWC Team Lead

Glasgow City Mission's Child & Family Centre; Glasgow; Hybrid; GBP 19,000 - 26,000; Full time

Job summary

Glasgow City Mission's Overnight Welcome Centre is seeking an Overnight Team Leader to guide a small team of staff and volunteers through night shifts, ensuring a warm, safe and welcoming environment for guests.

You will manage tasks, support team members, and make decisions during your shift, with training on homelessness systems, personal safety and safeguarding.

Qualifications

• Leadership, capable of guiding a small team of staff and volunteers.
• Good judgement and ability to handle difficult situations.
• Experience in health, social care or community work is desirable.

Responsibilities

• Lead the night shift and manage guests on site.
• Allocate tasks, support team members and ensure safety.
• Create a warm, safe and welcoming environment for guests.

Job description

Lead a team helping create a warm, safe and welcomingenvironment for people at risk of rough sleeping duringGlasgow's coldest winter months.

Leading the team that welcomes and supports peopleseeking safety from rough sleeping this winter.

Pay £16.87 per hour

The opportunity

Could you help make it happen?

Are you passionate about helping people at risk of roughsleeping during the coldest winter months?

We’re seeking staff who are motivated to tackle the problemof homelessness, with the skills to create a welcomingenvironment for people with complex needs.

The Glasgow Overnight Welcome Centre anticipates receivinghundreds of guests seeking refuge and a warm, safe placeto sleep. As a Team Leader, you will play a key role inensuring that environment is safe, welcoming and well led.

About the role

Lead the team through the night

The Team Leader works under the direction of the WinterProject Manager and is responsible for helping deliver theOvernight Welcome Centre.

You will lead a small team of staff and volunteers, allocatetasks, support team members and have overall responsibilityfor guests on site and for decision-making during your shift.

Night shifts focus on creating a warm, safe and welcoming environment for people who are at risk of rough sleeping.

The post requires confidence in working with men and womenwith complex needs, the ability to work effectively as partof a team, and a genuine passion for people experiencinghomelessness.

Working pattern

Five nights on, five nights off

Overnight Team Leader shifts run from 19:30 to 07:30, operating on a five days on, five days off rotation.

The fixed-term contract runs from 1 December 2026 until 31 March 2027,with paid accrued annual leave on a pro-rata basis.

Successful candidates must also be available for trainingfrom 16–20 November 2026. Training willinclude the homelessness system, personal safety, first aid,suicide prevention and overdose prevention.

What you'll bring

Leadership, patience and good judgement

You will need to be able to interact positively with peoplefrom a wide range of backgrounds, including people whoselives may currently be challenging or chaotic.

The role requires the ability to lead a team, make decisionsin difficult circumstances, communicate well and help diffusechallenging situations.

Previous experience in health, social care, community orrehabilitation work is desirable, as is experience of leadingstaff or volunteers in a comparable setting.

Knowledge of homelessness and issues relating to drug andalcohol misuse is also desirable.

Who we welcome

Experience can take many forms

We welcome applications from people with lived experienceof homelessness or asylum and immigration.

Interviews 12, 13 and 14 October 2026

Training 16–20 November 2026

Contract begins 1 December 2026

Any offer is subject to satisfactory references. This positionrelates to regulated work and requires membership of thePVG Scheme.

Applicants should have an active Christian faith and a livechurch connection in accordance with Glasgow City Mission'sethos and values. This is an Occupational Requirement in termsof the Equality Act 2010.