Outreach Worker

Change Grow Live; St Helens; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellbeing resources

Training opportunities

Pension scheme

25 days annual leave

Job summary

Change Grow Live is seeking a Homelessness Outreach Worker in St Helens to engage with rough sleepers and help them access accommodation, healthcare and support services. You will spend much of your time out in communities, building relationships and supporting individuals toward stable living.

This permanent, full-time role (37.5 hours) offers ongoing training, wellbeing resources and a competitive salary within the CGL points 23 to 28 range (£28,558–£32,802) pro rata for part-time work.

Qualifications

• Experience engaging with rough sleepers or people at risk of homelessness.
• Understanding of local support services and pathways to housing and healthcare.
• Ability to build trust with vulnerable individuals and collaborate with partners.

Responsibilities

• Identifying and engaging people who are rough sleeping or at risk of homelessness
• Delivering assertive outreach and supporting people who may be reluctant to engage with services
• Supporting people to access accommodation, healthcare, treatment and recovery services
• Working closely with drug and alcohol services to reduce harm and improve wellbeing
• Building strong partnerships with housing providers, local authorities and health services
• Supporting individuals to identify strengths, build resilience and achieve personal goals
• Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
• Maintaining accurate records and contributing to service performance and outcomes

Skills

Outreach experience

Homelessness awareness

Community engagement

Partnership building

Record keeping

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a HomelessnessOutreach Workerwho has the skills and experience to engage with people sleeping rough with the aim of moving them into more settled lifestyles.

Hours: Full time, 37.5 hours per week

Location: St Helens

Contract Type:Permanent

Responsibilities

What you'll be doing

You'll spend much of your time out in communities, building relationships and connecting people with the support they need.

Your role will include:

• Identifying and engaging people who are rough sleeping or at risk of homelessness
• Delivering assertive outreach and supporting people who may be reluctant to engage with services
• Supporting people to access accommodation, healthcare, treatment and recovery services
• Working closely with drug and alcohol services to reduce harm and improve wellbeing
• Building strong partnerships with housing providers, local authorities and health services
• Supporting individuals to identify strengths, build resilience and achieve personal goals
• Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
• Maintaining accurate records and contributing to service performance and outcomes

No two days are the same. This is a role that requires resilience, creativity, curiosity and a genuine commitment to helping people achieve positive change.

Why join us?

At Change Grow Live, we're building services that are rooted in communities, driven by evidence and focused on creating lasting impact.

You'll join a supportive team that values innovation, collaboration and professional development, while making a tangible difference to the lives of people across Merseyside.

Our Strategy

Our ambition is simple: to help people live healthier, safer and more fulfilling lives.

To achieve this, we're building services that are:

• Built on evidence and compassion
• Rooted in communities
• Focused on prevention, recovery and long-term outcomes
• Driven by collaboration, innovation and continuous improvement

As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across St Helens.

Our ambition is simple: to help people live healthier, safer and more fulfilling lives.

To achieve this, we're building services that are:

• Built on evidence and compassion
• Rooted in communities
• Focused on prevention, recovery and long-term outcomes
• Driven by collaboration, innovation and continuous improvement

As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across the region.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We're committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bankholidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you'll feel encouraged and valued from your very first day.
• Where possible, we're open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

A note about using AI in your application

AI can be areally helpful tool when putting together your application, and we're happy for you to use it. However, what we’re most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

28/9/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.