Overnight Concierge: Safe Housing & Resident Support

Allscreens Nationwide Ltd; Manchester; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

26 days annual leave

Private medical insurance

Matched pension up to 6%

Wellbeing support

Cycle to Work Scheme

GP access 24/7

Job summary

The Salvation Army Housing Association (saha) is seeking a Night Concierge in Manchester to provide a waking, overnight on-site presence for 26 young men aged 18-25. The post is part-time and runs on a rota of 4 days on/4 days off from 10pm to 8am, with lone working responsibilities.

Based at The Limes in Longsight, the role focuses on safety, wellbeing and building supportive relationships with residents, in line with the organisation’s values.

Qualifications

• Be a confident and capable communicator.
• Ability to de-escalate difficult situations.
• High level of resilience and professionalism.
• Knowledge or experience of working with homeless people or vulnerable groups.
• Proactive, motivated and can-do attitude.

Responsibilities

• Engage and build supportive relationships with residents in the service.
• Explain responsibilities under Licence and Good Neighbour Agreement.
• Respond to emergency situations and contact emergency services when required.
• Ensure safety and security by monitoring CCTV and carrying out Health & Safety checks.
• Report property repairs and maintenance issues and follow procedures.

Skills

Communication

De-escalation

Resilience

Empowerment

Homeless support

Job description

The Salvation Army Housing Association (saha) is seeking a Night Concierge in Manchester to provide a waking, overnight on-site presence for 26 young men aged 18-25. The post is part-time and runs on a rota of 4 days on/4 days off from 10pm to 8am, with lone working responsibilities.

Based at The Limes in Longsight, the role focuses on safety, wellbeing and building supportive relationships with residents, in line with the organisation’s values.