Outreach Worker — Help Rough Sleepers into Safe Housing

Change Grow Live; Hull and East Yorkshire; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Wellness hour weekly

Pension scheme

Discounts

Training & progression

Job summary

Change Grow Live in Hull is seeking an Outreach Worker to engage people experiencing rough sleeping and complex needs. You will provide practical support, move individuals toward safer housing and treatment services, and collaborate with housing, healthcare, and local authorities.

The role requires 37.5 hours weekly, 12-month maternity cover, and a strong commitment to trauma-informed, person-centred care for some of the most marginalised in our community.

Qualifications

• Experience supporting people affected by homelessness, rough sleeping, substance use, mental health issues or complex needs.
• Belief in a strengths-based and trauma-informed approach.
• Confident working independently and making decisions in dynamic environments.
• Ability to build positive relationships with people who may have had difficult experiences with services.
• Excellent communication, organisational and record-keeping skills.
• Understands challenges faced by people experiencing multiple disadvantage.
• Committed to improving outcomes for marginalised community members.

Responsibilities

• Conducting early morning and targeted outreach sessions across Hull.
• Identifying and engaging people who are experiencing rough sleeping
• Building trusting relationships with individuals who may be reluctant to engage with services.
• Supporting people into emergency accommodation, housing, treatment services and wider community support.
• Delivering harm reduction interventions and promoting safer choices around drug and alcohol use.
• Working closely with partner agencies including housing providers, treatment services, healthcare professionals, criminal justice agencies and local authority teams.
• Managing a caseload and developing person-centred support plans.
• Advocating on behalf of individuals to overcome barriers to accommodation, treatment and recovery.
• Contributing to the delivery of Hull's wider homelessness prevention and rough sleeping objectives.

Skills

Homelessness support

Trauma-informed

Independent work

Communication skills

Record-keeping

Understanding complex needs

Job description

Change Grow Live in Hull is seeking an Outreach Worker to engage people experiencing rough sleeping and complex needs. You will provide practical support, move individuals toward safer housing and treatment services, and collaborate with housing, healthcare, and local authorities.

The role requires 37.5 hours weekly, 12-month maternity cover, and a strong commitment to trauma-informed, person-centred care for some of the most marginalised in our community.