Housing Support Recovery Coordinator

Change Grow Live; Greater London; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Wellness Hour

Wellness Hub

Employee Assistance Programme

Contributory pension

25 days annual leave (pro rata)

Job summary

Change Grow Live is seeking a Housing Support Recovery Coordinator in London to assess and engage service users, coordinating housing-related interventions and treatment access. You will work with Housing Officers to promote tenancy sustainment and navigate care pathways, delivering holistic support in outreach settings.

You will engage diverse service users with complex needs, prioritise crises, and collaborate across health, housing, and community services while contributing to wellbeing and

Qualifications

• Minimum of 12 months experience facilitating tenancy sustainment.
• Experience engaging with individuals from varied backgrounds and needs.
• Ability to manage challenging behaviour in a supportive role.

Responsibilities

• Establish referral pathways for at-risk individuals.
• Provide wrap-around support in emergency/temporary accommodations.
• Prioritise caseloads by crisis severity and needs.
• Attend multi-disciplinary meetings linking health, social care and housing services.
• Collaborate with local authority and health sectors to prevent homelessness.
• Support budgeting, education, training and employment alongside engagement in structured services.

Skills

Housing support experience

Crisis intervention

Budgeting support

Engagement with diverse groups

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respectin a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Our core values are‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our aim of helpingpeople change the direction of their lives, grow as individuals, and live life to its full potential.We have an exciting opportunity for aHousing Support Recovery Coordinatorwho has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.The role will also involve engaging services users and supporting them to navigate treatment, working in partnership with Housing Officers toassist with addressing substance misuse issues by promoting engagement and whilst working with Housing Officers to identify those clientsthat exist within our services who need support with tenancy sustainment.The post-holder will be part of a team that provides screening, comprehensive assessments, and care planning for new service users in outreach, delivering harm minimisation training and interventions as well as coordinating treatment for clients identified as having a housing need.

Where: DagenhamHours: Full-Time, 37.5 per weekContract Type: Fixed Term for 24 months

Responsibilities

About the role:

• Establish effective communication and referral pathways for individuals who are at risk of homelessness and in contact with other health and care agencies.
• Provide wrap around support in emergency/temporary/supported accommodations across the area.
• Prioritise caseload depending on crisis intervention and severity of needs.
• Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid.
• Work closely with the local authority, Health & Social care sector, partners and any provision linked to preventing Homelessness and improve joint working.
• Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting individuals at risk of losing tenancies.
• Provide wrap around support on budgeting, education, training and employment whilst continuing to support their engagement in structured services.

About you:

• An understanding and knowledge of the harmful effects associated with drug and alcohol use in relation to health, social welfare, housing, employment and personal relationships.
• Minimum of 12 months experience facilitating successful tenancy sustainment and working to achieve positive community connections.
• Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs.
• The ability to work with and manage challenging behaviour.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bankholidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.We look forward to learning more about you.

Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

Outer London Weighting (£2,250.61)

Closing Date

25/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jane Lee | [e-mail] | 07584386739This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.