Street Outreach Recovery Coordinator

Change Grow Live; East Midlands; Sur place; GBP 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

Wellness Hour

Wellness Hub access

Contributory pension scheme

25 days annual leave (pro rata)

Résumé du poste

Change Grow Live are recruiting a Street Outreach Recovery Co-ordinator to work across Nottinghamshire, delivering street outreach and night shelter support. The role requires flexible hours, including nights and weekends, and a commitment to building trusting relationships with people facing homelessness.

You will engage with individuals with complex needs, maintain sensitive records, and work as part of a multidisciplinary team, with driving duties and a focus on trauma-informed support.

Qualifications

• Experience engaging individuals experiencing severe multiple disadvantages.
• Experience communicating effectively with people requiring support.
• Experience recording sensitive information in a timely manner.
• Knowledge of drugs/alcohol support and housing, homelessness, benefits, mental/physical health, or criminal justice.

Responsabilités

• Deliver street outreach and night shelter support across Nottinghamshire.
• Engage with rough sleepers and those at risk of homelessness to build trust.
• Record information accurately and maintain case notes per policy.
• Drive the Outreach Van and cover outreach shifts, including mornings/evenings.

Connaissances

Engaging individuals

Trauma-informed approach

Interpersonal skills

Driving licence

Description du poste

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are seeking a compassionate and proactive individual to join our team in Nottinghamshire as a Street Outreach Recovery Co-ordinator, dedicated to supporting people who are rough sleeping or at risk of homelessness. You will work across nights and weekends, delivering street outreach and night shelter support to help individuals make positive changes and move towards stable accommodation. This is a hands-on role that involves engaging with people at all times of day and night, building trusting relationships, and empowering them to express their strengths and aspirations while taking steps towards a more settled future.

Where: Nottinghamshire (the role requires cover the whole county)

Hours: 37.5 hours per week

Contract Type: Fixed Term until 31 March 2028

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

With this role you’ll be working as part of our Nottinghamshire county street outreach team.

The team supports people in the community who have experience of rough sleeping/homelessness and are using drugs and/or alcohol.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

This role includes all weather work, requires flexibility to cover early morning and evening outreach shifts, driving our health bus and being assertive in engaging people who services may have not been able to in the past.

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

About You:

• Experience of engaging and providing meaningful support to individuals with severe multiple disadvantages.
• Experience of communicating effectively with people requiring support
• Experience of recording relevant sensitive information in a timely manner
• Knowledge of at drugs and alcohol support and at least one of the following; housing; homelessness; the benefits system, mental or physical health, the criminal justice system, domestic abuse
• Experience of supporting people who may be affected by homelessness, mental health and substance use.
• Knowledge of Safeguarding Procedures and their application.
• Experience of working with people in crisis
• Knowledge and experience of delivering trauma informed support
• To be able
  • To work as part of a multi-disciplinary team
  • To have excellent Interpersonal Skills / Ability to build rapport
  • To work independently; adhering to local risk management policies
  • To problem solve in challenging situations
  • To be service user focused, and service user led in support planning.
  • To walk for several hours each day to complete the outreach activity
  • To manage individuals that have multiple unmet needs and take support to the individual
  • Full driving licence and willingness to drive the Outreach Van

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bankholidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

A note about using AI in your application

AI can be areally helpfultool when putting together your application, and we're happy for you to use it. However,what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.We look forward to learning more about you.

PLease note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

7/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Megan Russell | [e-mail] | 07833029148

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.