Outreach Worker

Recovery Focus; Bradford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension 4.5% employer contribution

Life assurance

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Employee assistance programme

Refer a friend bonus

Cycle to Work

Discounts via cards

Free will writing

Job summary

Waythrough in Bradford is seeking an Outreach Worker to join a team delivering housing support and street outreach services for adults who are rough sleeping or vulnerably housed. The role focuses on helping clients secure accommodation and sustain tenancy, with a requirement for a driving licence and access to a vehicle.

You will conduct needs assessments, develop risk plans, maintain case notes, and collaborate with partner agencies to coordinate support and monitor outcomes toward independent

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent relevant subject).
• Understanding issues people face in daily life.
• Ability to maintain professional boundaries.
• Knowledge of completing service user assessments including risk assessments.
• Experience in supporting vulnerable people.
• Safeguarding adults and children policies knowledge.
• A valid UK driving licence and access to a vehicle is essential.

Responsibilities

• Deliver outreach services for adults who are sleeping rough or at risk, assisting accommodation and tenancy sustainment.
• Attend multiagency meetings, refer to services and signpost to appropriate support.
• Record case notes and manage information systems for monitoring and evaluation.
• Liaise with agencies to develop needs and risk assessments for each client.

Skills

Understanding of client needs

Professional boundaries

Service user assessments

Experience with vulnerable people

Safeguarding (adult & child)

Driving licence

Education

NVQ Level 3 in Health & Social Care (or equivalent relevant subject)

Job description

Outreach Worker - Bradford No Second Night Out

Location: Discovery House, 133 Barkerend Road, Bradford, BD3 9AU

Working Hours: 37 hours per week, Monday-Friday 8am-4pm

Contract Type: Fixed Term until end of March 2029

Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

As an Outreach Worker, you will work as part of a wider team to provide housing support and street outreach services, with the aim to accommodate those who are rough sleeping and support those who are vulnerably housed. To deliver a support package to help clients to live independently and progress towards sustained housing recovery. Due to the nature of the role, a driving licence and access to a vehicle is required. To find out more about Bradford No Second Night Out, please follow the link – Bradford No Second Night Out.

What You’ll Do

Specialising in delivery of outreach services for adults who are currently sleeping rough, or at risk of doing so. Support clients with obtaining suitable accommodation and support tenancy sustainment. Undertake outreach sessions, including referral agencies and other stakeholders to publicise the service, receive referrals and give signposting advice. To attend any relevant multiagency meetings as required. Undertake regular needs assessments and develop comprehensive support / risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes. Support Service Users to live independently within the community and achieve sustained recovery by supporting Service Users to achieve economic wellbeing, participate in education, training or other learning activities, develop or sustain a healthy and safe lifestyle and make a positive contribution to society. To record case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery. To liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision.

To Succeed in This Role, You’ll Need:

• NVQ Level 3 in Health & Social Care (or equivalent relevant subject).
• An understanding of issues that people face in their everyday lives.
• Ability to maintain and work within professional boundaries.
• Knowledge of completing service user assessments including comprehensive and risk assessments.
• Experience of supporting vulnerable people.
• Knowledge of safeguarding adult and child protection policies.
• A valid UK driving licence and access to a vehicle is essential.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [e-mail].

Closing Date: 2026-10-07

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.