Outreach Coordinator

St Mungo'S; United Kingdom; On-site; GBP 28,000 - 36,000; Full time

Job summary

St Mungo's Brent Street Outreach team seeks an Outreach Coordinator to lead a dedicated team and help people move away from rough sleeping in Brent. You will oversee daily operations, ensure services are delivered in line with St Mungo's values, manage Outreach Workers, coordinate shift patterns, and secure clear routes off the streets.

You'll build strong partnerships with local agencies, advocate for clients, and monitor outcomes using CHAIN and OPAL databases.

Qualifications

• Experience in outreach or team management (or ready to step up from a client-facing role).
• Skilled in building relationships and motivating teams.

Responsibilities

• Lead and support a team through recruitment, supervision, and development.
• Coordinate outreach shifts based on rough sleeping patterns.
• Oversee client assessments, referrals, and support plans.
• Maintain accurate records using CHAIN and OPAL Databases. And use reports to monitor and ensure high-quality case management.
• Build strong partnerships with local agencies and advocate for clients.
• Ensure service delivery meets contractual and safeguarding standards.

Skills

Leadership

Outreach experience

Team management

Job description

Are you passionate about making a real difference in the lives of vulnerable adults?

As an Outreach Coordinator you will lead a team dedicated to helping people move away from rough sleeping in Brent. You'll oversee the daily operations of the Brent Street Outreach Team, ensuring services are delivered effectively and in line with St Mungo's values. You'll manage a team of Outreach Workers, coordinate shift patterns, and ensure every client has a clear route off the streets.

Key Responsibilities:

• Lead and support a team through recruitment, supervision, and development.
• Coordinate outreach shifts based on rough sleeping patterns.
• Oversee client assessments, referrals, and support plans.
• Maintain accurate records using CHAIN and OPAL Databases. And use reports to monitor and ensure high-quality case management.
• Build strong partnerships with local agencies and advocate for clients. Including being involved with the Built for Zero Project.
• Ensure service delivery meets contractual and safeguarding standards.

In this role you will work a mix of early, late, mid shifts and some weekends.

About You

You'll be a confident, compassionate leader with a flexible and proactive approach, as well as;

• Experience in outreach or team management (or ready to step up from a client-facing role).
• Skilled in building relationships and motivating teams.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date: 10am on 2nd September 2026

Interview and assessments on: w/c 7th September 2026