Outpatient Services Lead - Part-Time

University Hospitals Dorset; Bournemouth; On-site; GBP 28,000 - 31,000; Part time

Job summary

University Hospitals Dorset is recruiting a part-time role (30 hours) based at Canford House or Poole Hospital. You will contribute to the delivery of patient-focused customer service and efficient administration within a busy NHS environment.

The role requires diploma-level or equivalent qualifications and experience, with a focus on IT skills and strong communication. Applicants should be flexible across UHD locations and ready to work as part of a supportive team.

Qualifications

• Educated to diploma level or equivalent qualification / experience / knowledge.
• NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge base.

Skills

Customer service

Administration duties

IT skills

Education

Diploma level or equivalent qualification/experience/knowledge

NVQ Level 3 in Customer Service/Management of Administration

Tools

IT systems

Job description

University Hospitals Dorset is recruiting a part-time role (30 hours) based at Canford House or Poole Hospital. You will contribute to the delivery of patient-focused customer service and efficient administration within a busy NHS environment.

The role requires diploma-level or equivalent qualifications and experience, with a focus on IT skills and strong communication. Applicants should be flexible across UHD locations and ready to work as part of a supportive team.