Outpatient Care Assistant (Band 3) – Flexible Hours & NHS Benefits

NHS National Services Scotland; Alexandria; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS Pension Scheme

27 days annual leave + public holidays

Development opportunities

Descrizione del lavoro

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Band 3 Health Care Support Worker to join the Outpatients and Pre-Operative Assessment Department on the VOL site. You will work with nurses to deliver direct patient care, chaperone examinations, and support a busy clinic environment.

The role involves phlebotomy, routine observations, stock management and accurate record-keeping, with responsibilities across multiple specialties.

Competenze

• NICHE Programme or SVQ Level 3 (or willingness to work towards)
• Essential phlebotomy skills and experience
• Caring and compassionate approach to patient care
• Experience in outpatient or healthcare environment
• Ability to prioritise workload and work independently
• Ability to work in a multidisciplinary team
• Good written and verbal communication skills
• Good literacy and numeracy
• Ability to maintain accurate patient records and use electronic systems
• Understanding of confidentiality and information governance
• Knowledge of safe moving and handling practices
• Ability to use clinical equipment safely
• Commitment to ongoing professional development

Mansioni

• Provide high-quality patient care in a busy outpatient/pre-operative setting
• Chaperone patients during examinations and record routine observations (BP, pulse, temp, height/weight, urinalysis)
• Perform phlebotomy procedures as required
• Prepare and maintain clinical areas for multiple specialties
• Support care delivery under nursing direction and maintain patient records
• Keep clinics and equipment clean and fit for purpose
• Assist with stock, audits and day-to-day clinic operations
• Answer calls, take messages and communicate with patients and relatives
• Contribute to a safe clinical environment and uphold policies

Conoscenze

Phlebotomy

Outpatient care

Multidisciplinary teamwork

Communication skills

Confidentiality & data protection

Record keeping

Formazione

NICHE Programme

SVQ Level 3

Strumenti

Electronic patient systems

Clinical equipment handling

Descrizione del lavoro

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Band 3 Health Care Support Worker to join the Outpatients and Pre-Operative Assessment Department on the VOL site. You will work with nurses to deliver direct patient care, chaperone examinations, and support a busy clinic environment.

The role involves phlebotomy, routine observations, stock management and accurate record-keeping, with responsibilities across multiple specialties.