Outpatient Admin & Support Secretary (Part-Time)

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 9,500 - 14,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is recruiting a Support Secretary to join the Oncology and Haematology Psychology team. The role provides comprehensive administrative and secretarial support to consultants and clinical colleagues to ensure a patient-centred service.

You will manage appointments, respond to enquiries, maintain patient records, process correspondence and support outpatient services while working within a busy team.

Qualifications

• Excellent organisational, communication and customer service skills.
• Ability to work effectively within a busy team environment.

Responsibilities

• Provide comprehensive administrative and secretarial support to consultants and clinical teams.
• Manage appointments, enquiries and patient records.
• Process correspondence and support outpatient services.
• Maintain accurate and up-to-date internal computer systems.
• Undertake general office duties (faxing, typing, photocopying, uploading/downloading information).
• Review stationery levels and inform appropriate person.
• Maintain efficient office management to optimise customer/patient care and ensure data accuracy.

Skills

Organisational skills

Communication skills

Customer service

Job description

University Hospitals Coventry and Warwickshire NHS Trust is recruiting a Support Secretary to join the Oncology and Haematology Psychology team. The role provides comprehensive administrative and secretarial support to consultants and clinical colleagues to ensure a patient-centred service.

You will manage appointments, respond to enquiries, maintain patient records, process correspondence and support outpatient services while working within a busy team.