Outdoor Gear Advisor — Training & Discounts

Cotswold Outdoor Ltd.; Greater London; Hybrid; GBP 16,000 - 19,000; Part time

Benefits offered by this job

40–60% staff discount

Up to 33 days holiday (role/hours)

Yearly bonus up to £750

Employee wellbeing support (EAP)

Ongoing training and brand sessions

Job summary

Cotswold Outdoor Ltd. is hiring Sales Assistants (Customer Advisors) to help customers find the right outdoor gear and to provide friendly, expert service. You’ll learn specialist services like gait analysis and boot fitting, while enjoying a 40–60% discount on outdoor brands and a supportive team environment.

This part-time role offers training, flexible weekend shifts, and a chance to grow with a brand committed to outdoor adventures.

Qualifications

• Enjoys helping people and providing great customer service.
• Communicates well with different kinds of people.
• Is organised and can handle more than one task at a time.
• Eager to learn about the outdoors and the products we sell.

Responsibilities

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
• Take pride in the store’s appearance and work with your team to create a welcoming environment.
• Build product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting.
• Help the store run smoothly by keeping shelves tidy and stockroom neat.
• Be part of a flexible team with weekend shifts included.

Skills

Customer service

Communication

Organisation

Eager to learn

Job description

Cotswold Outdoor Ltd. is hiring Sales Assistants (Customer Advisors) to help customers find the right outdoor gear and to provide friendly, expert service. You’ll learn specialist services like gait analysis and boot fitting, while enjoying a 40–60% discount on outdoor brands and a supportive team environment.

This part-time role offers training, flexible weekend shifts, and a chance to grow with a brand committed to outdoor adventures.