Flexible Outdoor Gear Advisor

Cotswold Outdoor Ltd.; Keswick; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Discounts on outdoor gear

Holiday allowance up to 33 days

Bonus up to £750

Wellbeing support

Ongoing training and development

Staff discounts platform

Job summary

Cotswold Outdoor Ltd. in Keswick is seeking Sales Assistants (Customer Advisors) to offer friendly, expert advice and help customers find the right outdoor gear. This role is on-site with zero-hour contracts and weekly rota planning.

You will receive comprehensive training on gait analysis, boot fitting, and other specialist services, plus access to a generous staff discount and development opportunities. Join a team that loves the outdoors and supports your growth.

Qualifications

• Enthusiastic about helping customers and delivering great service.
• Clear communication with diverse customers.
• Strong organisational ability to multitask.
• Willingness to learn about outdoor products and services.

Responsibilities

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
• Maintain the store’s appearance and create a welcoming environment for every customer.
• Develop product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver gait analysis, boot fitting and rucksack fitting with provided training.
• Keep shelves tidy and the stockroom organized to help the store run smoothly.
• Be part of a flexible team with weekend shifts.

Skills

Customer service

Communication

Teamwork

Organised

Job description

Cotswold Outdoor Ltd. in Keswick is seeking Sales Assistants (Customer Advisors) to offer friendly, expert advice and help customers find the right outdoor gear. This role is on-site with zero-hour contracts and weekly rota planning.

You will receive comprehensive training on gait analysis, boot fitting, and other specialist services, plus access to a generous staff discount and development opportunities. Join a team that loves the outdoors and supports your growth.