Outdoor Gear Customer Advisor | Flexible Hours

Cotswold Outdoor Ltd.; Truro; Remote; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Salary £12.71/hr

Wellbeing support

Training and development

40-60% employee discounts

Holiday entitlement

Annual bonus up to £750

Job summary

Cotswold Outdoor Ltd. is seeking a Sales Assistant (Customer Advisor) to help customers choose the right outdoor gear and provide friendly, expert advice. You’ll learn specialist services like gait analysis, boot fitting, and rucksack fitting, with full training provided.

Join a team that values learning, growth, and great customer experiences, and enjoy substantial staff discounts and a supportive environment for personal and career development.

Qualifications

• Enjoys helping people and providing great customer service.
• Communicates well and can talk to different kinds of people.
• Is organised and can handle more than one task at a time.
• Is eager to learn about the outdoors and the products we sell.

Responsibilities

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
• Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer.
• Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we’ll give you all the training you need to support every customer’s journey.
• Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised.
• Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most.
• Take advantage of regular learning and development opportunities – whether you’re starting out or aiming to progress, we’re here to help you grow.

Skills

Customer service

Communication

Organised

Willing to learn

Job description

Cotswold Outdoor Ltd. is seeking a Sales Assistant (Customer Advisor) to help customers choose the right outdoor gear and provide friendly, expert advice. You’ll learn specialist services like gait analysis, boot fitting, and rucksack fitting, with full training provided.

Join a team that values learning, growth, and great customer experiences, and enjoy substantial staff discounts and a supportive environment for personal and career development.