Outdoor Gear Advisor — Boot Fitting & Gait Analysis

Cotswold Outdoor; Norwich; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

40-60% discount on outdoor gear

Employee Assistance Programme

Ongoing training and development

33 days holiday (pro-rated)

Yearly bonus up to £750

Perks platform discounts

Job summary

Join Cotswold Outdoor in Norwich as a Sales Assistant (Customer Advisor). Help customers find the right outdoor gear, share expert advice, and contribute to a welcoming store environment.

You’ll receive full training on gait analysis, boot fitting, and other specialist services, with a strong team that supports your growth. Role includes weekend shifts, flexible hours under a zero‑hour contract, and pro‑rated holiday.

Qualifications

• Enjoys helping people and providing great customer service.
• Communicates well with different kinds of people.
• Is organised and can handle more than one task at a time.
• Is eager to learn about the outdoors and the products we sell.

Responsibilities

• Give friendly advice to customers.
• Get full training on specialist services like boot fitting and gait analysis.
• Work with flexible weekend shifts and maintain store standards.
• Keep shelves tidy and stockroom organised to help customers find gear.
• Contribute to a welcoming store environment and great team dynamic.

Skills

Customer service

Communication

Organisational skills

Eagerness to learn outdoors

Job description

Join Cotswold Outdoor in Norwich as a Sales Assistant (Customer Advisor). Help customers find the right outdoor gear, share expert advice, and contribute to a welcoming store environment.

You’ll receive full training on gait analysis, boot fitting, and other specialist services, with a strong team that supports your growth. Role includes weekend shifts, flexible hours under a zero‑hour contract, and pro‑rated holiday.