Outdoor Centre Coordinator

Somerset Council; Bridgwater; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave

LGPS pension

Flexible working arrangements

Health and wellbeing support

Volunteer opportunities

Job summary

Somerset Council's Kilve Court Outdoor Centre is seeking a proactive individual to help deliver high-quality outdoor learning experiences and support the day-to-day running of the centre. You will coordinate programmes, lead activities, and promote the centre to schools, groups and visitors, ensuring a welcoming and safe environment for all.

The role requires strong communication, organisational skills, and experience delivering activities, with a focus on inclusion and safeguarding.

Qualifications

• Level 3 qualification (or equivalent) in Outdoor Education, Sport, Leisure, Youth Work, Education or a related field.
• Relevant outdoor activity leadership qualifications.
• Current First Aid qualification (or willingness to obtain).
• Experience delivering activities, programmes or events.

Responsibilities

• Help create exceptional outdoor learning experiences that inspire children and young people to learn, grow and thrive.
• Lead and coordinate exciting programmes, activities and residential stays.
• Build strong relationships with schools, parents, group leaders and visitors.
• Deputise for the Centre Manager and help ensure smooth day-to-day running.
• Champion outstanding customer service and exceed expectations.
• Promote Kilve Court and grow bookings for outdoor learning.
• Support safeguarding, health and safety, and wellbeing.

Skills

Outdoor leadership

Programme coordination

Customer service

Communication

Organisation

Decision making

Education

Level 3 qualification in Outdoor Education/related field

Tools

First Aid qualification

Job description

Help shape unforgettable outdoor learning experiences at Kilve Court Outdoor Centre. You'll play a key role in delivering high-quality programmes, supporting the day-to-day running of the centre, and ensuring every visitor enjoys a welcoming and memorable stay. Working closely with the Centre Manager, you'll help coordinate activities, manage bookings, promote the centre, and lead exciting outdoor adventures. You'll also support the smooth, safe operation of the centre, contribute to its ongoing success, and help create an inclusive environment where children, young people and visitors can thrive. How You'll Make a Difference

• Help create exceptional outdoor learning experiences that inspire children and young people to learn, grow and thrive.
• Lead and coordinate exciting programmes, activities and residential stays that keep visitors coming back.
• Build strong relationships with schools, parents, group leaders and visitors, ensuring every guest feels welcome and supported.
• Deputise for the Centre Manager and help ensure the smooth, safe and successful day-to-day running of the centre.
• Champion outstanding customer service, always looking for ways to exceed expectations.
• Promote and develop Kilve Court, helping to grow bookings and maximise opportunities for outdoor learning.
• Support safeguarding, health and safety, and wellbeing, ensuring every child enjoys a safe and positive experience.
• Work collaboratively with colleagues to continually improve the service and create an inclusive environment where everyone can succeed. Experience delivering excellent customer service and building positive relationships with schools, parents and visitors.
• Knowledge of health and safety, safeguarding and risk assessment in outdoor or residential settings.
• Experience planning and delivering activities, programmes or events.
• Experience supporting the day-to-day operation of a service, facility or team.
• Strong communication skills, with the ability to engage confidently with children, young people and adults.
• Excellent organisational skills, with the ability to manage bookings, programmes and competing priorities.
• Ability to lead activities and make effective decisions in a busy environment.
• Level 3 qualification (or equivalent experience) in Outdoor Education, Sport, Leisure, Youth Work, Education or a related field.
• Relevant outdoor activity leadership qualification(s).
• Current First Aid qualification (or willingness to obtain). At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.
• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.