Outdoor Activities Guide for Guest Experience & Safety

Haven; Bognor Regis; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Job summary

Haven is seeking an enthusiastic Activities Team Member to deliver engaging outdoor activities for guests and owners. You’ll help set up, run, and take down daily activities while prioritising safety and guest enjoyment.

The role requires a flexible attitude to shift patterns, including weekends and evenings, with training and career development offered. Prior experience is helpful but not essential for all activities.

Qualifications

• A positive, energetic attitude with a love for outdoor and physical activities.
• Excellent communication skills and the ability to engage with guests of all ages.
• High attention to safety, with a commitment to following and enforcing safety guidelines.
• Flexibility to work shifts, including weekends, bank holidays, and evenings.
• Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

Responsibilities

• Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.
• Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.
• Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.
• Ensure the activity areas are clean, organised, and well-maintained throughout the day.
• Report any equipment or safety issues to the appropriate leadership team.

Skills

Positive attitude

Excellent communication

Safety conscious

Shift flexibility

Customer service experience (benefits)

Job description

Haven is seeking an enthusiastic Activities Team Member to deliver engaging outdoor activities for guests and owners. You’ll help set up, run, and take down daily activities while prioritising safety and guest enjoyment.

The role requires a flexible attitude to shift patterns, including weekends and evenings, with training and career development offered. Prior experience is helpful but not essential for all activities.