Activities Team Member

Haven Holidays; Berwick-upon-Tweed; On-site; GBP 12,000 - 18,000; Full time

Job summary

Haven Holidays is seeking an enthusiastic Activities Team Member to deliver memorable experiences for our guests and owners at our outdoor leisure parks.

You will assist with a variety of activities, run safety briefings, support equipment use, and help keep activity areas clean and well-maintained. DBS check required and applicants must be 18 or over. Weekend and evening shifts are included. No previous experience is required as training will be provided.

Qualifications

• Excellent communication skills.
• Strong safety awareness.
• Willingness to work weekends and bank holidays.
• DBS check required; must be 18+.

Responsibilities

• Engage with guests of all ages, providing guidance and a friendly presence during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely.
• Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.

Skills

Guest engagement

Safety awareness

Customer service

Teamwork

Job description

Join our One Great Team here at Haven as an Activities Team Member where you'll be at the forefront of delivering memories that last a lifetime to our guests and owners.

We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you'll help deliver a variety of exciting activities for our guests. If you're passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you!, Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.

• Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.
• Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.
• Ensure the activity areas are clean, organised, and well-maintained throughout the day.
• Report any equipment or safety issues to the appropriate leadership team.

A positive, energetic attitude with a love for outdoor and physical activities.

• Excellent communication skills and the ability to engage with guests of all ages.
• High attention to safety, with a commitment to following and enforcing safety guidelines.
• Flexibility to work shifts, including weekends, bank holidays, and evenings.
• Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.