Outbound Sales Advisor - Work From Home

Brook Street; Nottingham; Remote; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Holiday allowance

Paid training

Career development

Health benefits

Pension matching

Life assurance

Employee assistance program

Job summary

Brook Street is seeking an Outbound Sales Representative to join a remote team serving UK customers. You will contact customers, renew or upgrade appliance protection plans and close sales from home.

The role rewards targets with a generous bonus and clear progression, plus extensive training and employee benefits. A strong communicator with at least one year of target-driven sales experience fits well.

Qualifications

• Minimum 1 year of target-driven sales experience within the last 3 years.
• Resilience, drive and a passion for closing sales.
• Confident communication and ability to tailor approach to customers.
• Self-motivated to thrive in a remote, structured environment.

Responsibilities

• Proactively contacting 150 - 200 customers daily to renew or upgrade protection plans.
• Build rapport and identify customer needs to promote suitable solutions.
• Meet and exceed KPIs in a fast-paced, high-energy environment.
• Put customers first while driving commercial results.

Skills

Sales experience

Objection handling

Communication skills

Remote work discipline

Job description

Outbound Sales Representative - Remote (UK Mainland Only)

Salary: £25,506 + bonus (Average £8,000 annually)

Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends

Start Date: Mid and Late October

We're recruiting on behalf of the UK's leading specialist provider of appliance care and protection. With over 100 years of experience, our client supports more than 6 million subscription customers, protects over 20 million appliances, and provides peace of mind to around one in three UK homes.

Right now we are looking for Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.

What You'll Be Doing:

• Proactively contacting 150 - 200 customers to renew or upgrade their appliance protection plans each day.
• Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
• Meeting and exceeding KPIs in a fast-paced, high-energy environment.
• Putting customers first while driving commercial results.

What We're Looking For:

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
• Resilience, drive, and a passion for closing sales and beating targets.
• Confident communication skills and the ability to tailor your approach to every customer.
• Self-motivated, with the discipline to thrive in a remote, structured environment.

What You'll Get:

• 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
• Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30)
• Clear career development with real progression paths and regular coaching
• Health & wellbeing benefits: Gym discounts, dental/optical/physio support
• Matched pension contributions up to 5% of basic salary
• Life assurance (4x basic salary)
• 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing