Out-of-Hours Care & Emergency Dispatcher

Halescare; Grimsby; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive training

FREE Blue Light Card

Employee Assistance Programme

Health and Financial Well-being Support

Discounts for glasses

Career advancement opportunities

Job summary

Halescare is recruiting for Out of Hours Staff to join our Emergency Duty Team based in Grimsby. The role involves answering emergency telephone calls, providing support to service users and coordinating care. Candidates should have previous care experience, as this is crucial for managing the nature of the calls.

We offer comprehensive training and various perks, including a rewards program and health support. This full-time position pays £12.21 per hour and includes opportunities for career advancement.

Qualifications

• Experience answering emergency calls and supporting service users.
• Ability to document calls and incidents accurately.
• Familiarity with electronic care planning systems.

Responsibilities

• Answer emergency telephone calls from service users and families.
• Log calls and document actions taken.
• Manage care assignments using an electronic system.

Skills

Previous care experience

Strong understanding of care settings

Job description

Halescare is recruiting for Out of Hours Staff to join our Emergency Duty Team based in Grimsby. The role involves answering emergency telephone calls, providing support to service users and coordinating care. Candidates should have previous care experience, as this is crucial for managing the nature of the calls.

We offer comprehensive training and various perks, including a rewards program and health support. This full-time position pays £12.21 per hour and includes opportunities for career advancement.