OT Field Technician

United Utilities; Ulverston; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

26 days leave

Pension up to 14%

Bonus up to 7.5%

Healthcare plan

Parental leave

Mental health support

Gym discounts

EVolve scheme

ShareBuy scheme

Salary & wealth support

Flexible benefits

Employee discounts

Job summary

United Utilities in the North West is seeking an OT Field Technician to maintain and support operational technology assets across water treatment operations. You will help ensure reliable performance of systems that monitor, control and protect essential services at the Haverthwaite site.

The role requires an Electrical or Instrumentation apprenticeship, experience with SCADA and PLCs, and a full UK driving licence.

Qualifications

• Electrical or Instrumentation apprenticeship completed.
• Experience with industrial control and automation systems.
• Knowledge of SCADA, PLCs, control and automation technologies.
• Knowledge of remote telemetry systems and wide area communications.
• Knowledge of CCTV/IDS/Access Control Systems.
• Understanding of Windows and Linux operating systems.
• Full UK driving licence and Maths GCSEs (or equivalent).

Responsibilities

• Maintaining and supporting plant monitoring, control and automation systems.
• Diagnosing faults and identifying solutions to recurring maintenance issues.
• Supporting SCADA, PLC, telemetry, communications and electronic security systems.
• Collaborating with operational teams to deliver high-quality service.
• Managing workload and priorities in line with business needs.
• Providing progress updates and ensuring delivery of work.
• Ensuring Health & Safety and Information Security compliance.
• Maintaining strong customer-focused relationships with stakeholders.
• Supporting the efficient operation of OT infrastructure.

Skills

SCADA systems

PLCs

Remote telemetry

IT hardware

Information Security

GCSEs Maths

Education

Electrical/Instrumentation apprenticeship

Job description

Salary - £38346

Work Type - Onsite

Job Location - Haverthwaite Wastewater Treatment Works, Haverthwaite, Ulverston, Cumbria, LA12 8AE

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

Help Keep the North West Running

At United Utilities, we provide water and wastewater services to millions of people across the North West. Behind every treatment works, pumping station and network asset is a team of skilled professionals ensuring our operations run safely, securely and efficiently.

What You’ll Be Doing

As an OT Field Technician, you’ll be responsible for maintaining and supporting operational technology assets across our water treatment operations. Your work will help ensure the reliable performance of systems that monitor, control and protect essential services.

• Maintaining and supporting plant monitoring, control and automation systems
• Diagnosing faults and identifying solutions to recurring maintenance issues
• Supporting SCADA, PLC, telemetry, communications and electronic security systems
• Working closely with operational teams and work management teams to deliver high-quality service
• Managing your own workload and priorities in line with business needs
• Providing progress updates and collaborating with colleagues to ensure successful delivery of work
• Ensuring compliance with Health & Safety and Information Security requirements
• Maintaining a strong customer-focused approach with both internal and external stakeholders
• Supporting the efficient operation of critical operational technology infrastructure

What We’re Looking For

We’re seeking someone with strong technical knowledge and a proactive approach to problem solving.

• A completed Electrical or Instrumentation apprenticeship
• Experience working with industrial control and automation systems
• Knowledge of:
  • SCADA systems
  • PLCs
  • Control and automation technologies
  • Remote telemetry systems
  • Wide area communication technologies
  • Electronic security systems including CCTV, IDS and Access Control Systems
• Understanding of Microsoft and Linux operating systems
• Confidence working with IT hardware and Microsoft applications
• Knowledge of Information Security best practice and critical infrastructure environments
• Minimum of 5 GCSEs (Grade 5-9/A-C) including Maths
• A full UK driving licence

Most importantly, you’ll be someone who can work independently, build effective relationships and take pride in delivering excellent service.

Why United Utilities?

At United Utilities, our purpose is to deliver great water for a stronger, greener and healthier North West. We’re committed to creating an inclusive workplace where people can thrive, develop their careers and bring their whole selves to work.

As a FTSE 100 company, we offer a comprehensive reward package including:

• 26 days annual leave plus bank holidays, rising to 30 days with service
• Competitive pension with up to 14% employer contribution
• Up to 7.5% annual performance bonus
• Company-funded healthcare plan
• Enhanced parental leave schemes
• Employee Assistance Programme and Mental Health First Aiders
• Gym and wellbeing discounts through MyGymDiscounts
• EVolve electric vehicle scheme
• ShareBuy share scheme
• Salary Finance and Wealth at Work support
• Flexible benefits through MORE Choices
• Exclusive employee discounts and offers

Join Us

This is an opportunity to develop your technical expertise while helping to deliver an essential service to communities across the North West.